At a Glance
- Tasks: Support fleet insurance clients and handle queries with excellent customer service.
- Company: Established insurance company in Liverpool with a supportive culture.
- Benefits: Competitive salary, 23 days holiday, private medical cover, and career progression.
- Other info: Friendly office environment with well-being support and employee discounts.
- Why this job: Join a growing team and make a real impact in the insurance industry.
- Qualifications: 2 years' experience in commercial insurance or customer service required.
The predicted salary is between 26400 - 28500 £ per year.
Looking for a Monday to Friday insurance role where your customer service skills will really make an impact?
A well-established insurance company is looking for a Fleet Support Advisor to join its growing commercial team in Liverpool.
This is a fantastic opportunity for an experienced Customer Service Advisor or insurance professional to join a supportive business that offers genuine career development and long-term stability.
What will you be doing as a Fleet Support Advisor?
Supporting a portfolio of fleet and commercial motor insurance clients.
Handling customer and insurer queries by phone and email.
Processing policy changes and maintaining accurate records.
Building strong client relationships and delivering excellent customer service.
Identifying opportunities to introduce additional insurance products where appropriate.
We would LOVE to hear from you if you have the following skills and experience:
This role could suit a Commercial Account Handler, Insurance Account Handler, Fleet Administrator, Insurance Customer Service Advisor or similar.
You'll ideally have
At least 2 years' experience in commercial insurance or insurance customer service.
Fleet or multi-vehicle insurance experience would be an advantage.
Ability to work independently and use your own initiative Strong attention to detail and good IT skills.
A proactive, customer-focused approach.
What will you get in return for your work as a Fleet Support Advisor?
Competitive salary of £26,000-£28,000.
Working hours: Monday-Friday, 9am-5pm 23 days holiday plus bank holidays, increasing with service.
Private medical cover and Death in Service (after probation).
Pension scheme.
Fully supported professional insurance qualifications and genuine career progression Well being support, employee discounts.
Friendly, supportive office environment in Liverpool.
Apply now by sending your CV.
We aim to respond to all successful applications within 2 days.
If you haven't been contacted within 2 days your application has been unsuccessful.
Please check our website and apply directly for any other suitable positions you see.
We apologise that we are unable to contact everyone in person and thank you for your interest.
Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database
Fleet Support Advisor employer: Jobwise Ltd
Jobwise Ltd is an exceptional employer located in Horwich, offering a dynamic work environment that fosters creativity and collaboration. With a strong emphasis on employee well-being through flexible working hours and wellness initiatives, the company also prioritises professional development, ensuring that team members have ample opportunities for career growth. Join us to be part of a forward-thinking team dedicated to enhancing brand presence and driving impactful marketing strategies.
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Support Advisor
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Jobwise Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Jobwise Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Fleet Support Advisor
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Jobwise Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Jobwise Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Jobwise Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Jobwise Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Jobwise Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Jobwise Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
