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- Tasks: Help clients secure their dream homes by managing mortgage applications and providing excellent customer service.
- Company: Join a well-established financial services business with a supportive team culture.
- Benefits: Competitive salary, bonuses, structured training, and career progression opportunities.
- Why this job: Make a real difference in people's lives while building a rewarding career in finance.
- Qualifications: Strong customer service skills and a proactive attitude are essential.
- Other info: Enjoy a modern office environment with onsite parking and ongoing support.
The predicted salary is between 24000 - 26000 £ per year.
Are you organised, confident on the phone, and enjoy helping people? Looking to build a long-term career in financial services or mortgages? We are recruiting a Mortgage Administrator to join a well-established Financial Services business based in Cheadle. This is a fantastic opportunity for someone with strong administrative / customer service skills who enjoys speaking with clients, understanding their circumstances, and helping them take the first step towards securing their new home.
You will be joining a busy, supportive central sales desk, working within a friendly team environment where full training is provided and progression is genuinely encouraged.
What will you be doing as a Mortgage Administrator?
- Speaking with potential customers and carrying out detailed financial fact-finds
- Qualifying clients for affordability and suitability before passing to advisors
- Booking qualified appointments and managing advisor diaries
- Promoting the company's services in a professional, customer-focused manner
- Completing credit checks and ensuring compliance with government schemes and criteria
- Using in-house systems to accurately record client information
- Working efficiently in a fast-paced, phone-based environment
We would LOVE to hear from you if you have the following skills and experience:
- Strong customer service or call-centre experience
- Confident, professional phone manner
- Comfortable asking detailed questions and handling sensitive information
- Highly organised with good attention to detail and compliance
- Excellent administrative skills
- Able to manage a busy workload and prioritise effectively
- A positive, proactive attitude and strong team ethic
Desirable (but not essential):
- Experience within mortgages, financial services, or qualification roles
- Interest in progressing into mortgage advice (CeMAP training available and funded)
What will you get in return for your work?
- £24,000 basic salary with realistic OTE of £26,000
- Bonus paid per mortgage offer with realistic earnings of £150 per month
- Additional monthly incentives, including £50 Amazon vouchers for top performers
- Full structured training and ongoing support
- Funded CeMAP / apprenticeship route for those looking to progress
- Modern office environment in Cheadle
- Onsite parking
- Long-term career progression within a stable, growing business
Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.
Mortgage Administrator in Cheadle employer: Jobwise Ltd
Contact Detail:
Jobwise Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator in Cheadle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the financial services business you're applying to. Understand their values and what they offer. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on showcasing your customer service skills and how you handle sensitive information. The more comfortable you are, the more confident you'll sound on the phone!
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past roles where you've demonstrated strong organisational skills or dealt with challenging customer situations. This will help you stand out as a candidate who can thrive in a busy, fast-paced environment.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Mortgage Administrator in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant administrative skills to show us you're the perfect fit for the Mortgage Administrator role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re interested in the position and how your background aligns with our needs. Be genuine and let your personality shine through – we love to see enthusiasm!
Showcase Your Organisational Skills: Since being organised is key for this role, consider including examples of how you've managed busy workloads or prioritised tasks effectively in your previous jobs. This will help us see how you can thrive in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Jobwise Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of mortgages and financial services. Brush up on common terms and processes so you can confidently discuss them. This will show your genuine interest in the role and help you connect with the interviewer.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about times when you handled difficult situations or went above and beyond for a client. This is crucial for a Mortgage Administrator role, as you'll be speaking with clients regularly.
✨Practice Your Phone Manner
Since this role involves a lot of phone communication, practice speaking clearly and confidently. You might even want to do a mock call with a friend to get comfortable asking detailed questions and handling sensitive information. A professional phone manner can really set you apart!
✨Be Organised and Ready to Prioritise
Demonstrate your organisational skills by discussing how you manage your workload. Bring a notepad to jot down key points during the interview, and be ready to talk about how you prioritise tasks in a busy environment. This will highlight your ability to thrive in a fast-paced setting.
