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For Companies At a Glance
- Tasks: Lead a dynamic team while providing top-notch hair and beauty services.
- Company: Join Superdrug, a vibrant brand with expanding beauty salons and a fun work culture.
- Benefits: Enjoy competitive pay, 28 days holiday, and discounts up to 30% at Superdrug.
- Why this job: Be part of a supportive team that values personality and delivers exceptional customer experiences.
- Qualifications: NVQ level 3 in hairdressing required; management experience is a plus.
- Other info: Participate in exciting events like the annual Beauty Studio conference and team nights out.
The predicted salary is between 30000 - 40000 £ per year.
Location: St Davids Cardiff
Hours: 39 hours per week
Salary: £35,500 per hour
Beauty Studio at Superdrug
We currently have 9 beautiful fully functioning Hair & Beauty Salons with plans to open many more. We offer treatments from Hair & Barbering, brows to nails to lashes and have partnered with professional brands such as Orly, Studex, Lash Perfect, Eyelash Emporium & Schwarzkopf.
What’s in it for you?
- A competitive salary
- 28 days holiday
- Earn a bonus of up to 25% of your salary
- Amazing discounts - Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and competitions throughout the year – prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out
- Professional in-house training with our brand partners
- Attendance to our annual Beauty Studio conference
- Enhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and support
The Role
As well as working as a Senior Stylist, the role includes leading the team and operations. The services on offer include brow and lash treatments, manicures, pedicures, lash extensions, spray tanning and full hair salon and barbering services.
- Manage the studio team to provide an excellent service to customers within the Beauty Studio environment.
- Team management including performance, rotas and training for the team (approximately 15 stylists/barbers/beauty therapists).
- Ensuring that customers are welcomed and leave with “That Superdrug Feeling” and deal professionally with all customer queries and complaints.
- Encouraging the team to upsell to customers in the Superdrug store and create interest in the rest of the Beauty Studio zone.
- Take ownership for the ordering and management of salon stock.
- Leading by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service.
About You
- NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing
- Outstanding communication skills and previous management experience
- Established background in hairdressing, barbering or beauty therapy.
Salon Manager employer: jobwache
Contact Detail:
jobwache Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salon Manager
✨Tip Number 1
Familiarise yourself with the brands and services offered at Superdrug's Beauty Studio. Understanding their product range, like Orly and Schwarzkopf, will help you speak confidently about them during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight specific instances where you improved team performance or customer satisfaction.
✨Tip Number 3
Research the latest trends in hair and beauty to demonstrate your passion for the industry. Being knowledgeable about current styles and techniques can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would create 'That Superdrug Feeling' for customers. Think of strategies to enhance customer experience and encourage upselling, as this is a key part of the role.
We think you need these skills to ace Salon Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in hairdressing, barbering, and beauty therapy. Emphasise any management roles you've held and showcase your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the beauty industry and your understanding of the Superdrug brand. Mention specific experiences that demonstrate your ability to lead a team and provide excellent customer service.
Showcase Your Qualifications: Clearly list your NVQ qualifications and any additional training you have completed. This will help demonstrate your expertise and commitment to professional development in the beauty sector.
Highlight Team Management Experience: Discuss your previous experience managing teams, including how you handled performance, training, and scheduling. Provide examples of how you motivated your team to achieve sales targets or improve customer satisfaction.
How to prepare for a job interview at jobwache
✨Showcase Your Management Skills
As a Salon Manager, you'll be leading a team of stylists and therapists. Be prepared to discuss your previous management experience, including how you've motivated teams, handled conflicts, and ensured high standards of service.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the latest trends in hairdressing and beauty therapy. Mention specific techniques or products you’re passionate about, especially those related to the brands the salon partners with, like Schwarzkopf or Lash Perfect.
✨Emphasise Customer Service Excellence
The role requires ensuring customers leave with 'That Superdrug Feeling'. Prepare examples of how you've gone above and beyond for customers in the past, and how you would handle complaints or queries effectively.
✨Prepare Questions About Team Dynamics
Show your interest in the team by asking questions about their current dynamics and challenges. This demonstrates your commitment to fostering a positive work environment and your proactive approach to team management.
