Asset Officer in Witney

About Us

Cottsway is a registered housing provider working in Oxfordshire, Gloucestershire, Wiltshire and Worcestershire. We are the largest affordable housing provider in the district of West Oxfordshire.

We own and manage over 6,000 homes ranging from flats and bungalows to family homes, for rent and Low-Cost Home Ownership (LCHO). We have over 13,000 customers.

We have some of the strongest financial and governance ratings in the sector and we are committed to doing more to help people in housing need, with a robust development programme.

We are proud to:

• Reinvest our profits every year, not only to create more homes, but also to ensure our existing customer’s homes are kept in great shape, with an in-house team of skilled tradespeople who carry out this work.
• Put our customers at the heart of everything we do, with a dedicated team of housing, neighbourhood, financial and welfare officers to provide support where needed.
• Be active in and bring social value to our local communities.

Working for us

Cottsway is a great place to work with a friendly, supportive and enthusiastic team dedicated to providing quality homes in thriving communities.

We support and develop our people because we know that it is through them that we deliver the high standards of service that our customers say we provide.

Based in the market town of Witney, we:

• Offer competitive salaries and a range of benefits.
• Support agile working.
• Guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. We are signed up to the Disability Confident Committed scheme.
• Value people from a wide range of backgrounds and experience – whether you are an experienced housing professional or simply have an interest in working in our sector.

About the role

This role sits at the heart of Cottsway’s Asset Management function, ensuring that housing disrepair claims are managed effectively, professionally, and in a manner that protects both customers and the organisation. The primary purpose of the role is to co-ordinate and oversee all disrepair claims from initial notification through to resolution, ensuring legal and operational responses are timely, appropriate, and compliant with the Housing Disrepair Pre-Action Protocol.

In addition to managing disrepair matters, the role supports the wider delivery of the organisation’s asset investment and planned programmes. This includes assisting with procurement activities, contract administration, programme monitoring, and ensuring planned works are delivered efficiently and in line with agreed targets. The role also takes ownership of complaints relating to major works, coordinates responses to insurance-related property claims, and supports the management of serious property incidents such as fires, floods, and subsidence.

About You

To be successful you will need experience of working in a housing environment and an understanding of disrepair protocols, housing law and best practice as it applies to asset management. You will have strong Microsoft Excel and data analysis skills are essential, together with good communication skills.

A DBS check will be required for the successful applicants as part of our pre-employment screening process

What we offer

In return, we provide an excellent benefits package

• A pension scheme with a minimum employee contribution of 3%, matched by a generous employer contribution of up to 10%.
• Holiday entitlement starting at 25 days rising to 28 days after 2 years, plus bank holidays.
• A flexible working policy to support agile working.
• A discounted corporate gym and swimming membership.
• Electric vehicle lease scheme and Costco membership.

Interviews to take place week commencing 19 October 2026

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