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For Companies At a Glance
- Tasks: Lead a dynamic team while providing top-notch hair and beauty services.
- Company: Join Superdrug, a vibrant brand with expanding beauty salons across the UK.
- Benefits: Enjoy competitive pay, 28 days holiday, and up to 30% discounts at Superdrug.
- Why this job: Be part of a fun culture that values personality and teamwork in a thriving environment.
- Qualifications: NVQ level 3 in hairdressing required; management experience is a plus.
- Other info: Opportunities for professional training and exciting annual events await you!
The predicted salary is between 30000 - 40000 £ per year.
Job Title: Salon Manager Location: St Davids CardiffHours: 39 hours per week Salary: £35,500 per hour Beauty Studio at Superdrug We currently have 9 beautiful fully functioning Hair & Beauty Salons with plans to open many more, we offer treatments from Hair & Barbering, brows to nails to Lashes and have partnered with professional brands such as Orly, Studex, Lash Perfect, Eyelash Emporium & Schwarzkopf. What’s in it for you? Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver that Superdrug feeling! In return we give you: A competitive salary 28 days holiday Earn a bonus of up to 25% of your salary Amazing discounts – Up to 30% discount at Superdrug for you and a nominated friend, complimentary hair & nail treatments, and competitions throughout the year – prizes include photoshoot attendance (model preparation), ORLY hampers, Love2Shop vouchers and team nights out Professional inhouse training with our brand partners Attendance to our annual Beauty Studio conferenceEnhanced maternity/paternity/shared parental/adoption leave, company sick pay and pregnancy loss and supportThe Role As well as working as a Senior Stylist, the role includes leading the team and operations. The services on offer include, brow and lash treatments, manicures, pedicures, lash extensions, spray tanning and full hair salon and barbering services. Manage the studio team to provide an excellent service to customers within the Beauty Studio environment.Team management including performance, rotas and training for the team (approximately 15 stylists/barbers/beauty therapists).Ensuring that customers are welcomed and leave with “That Superdrug Feeling” and deal professionally with all customer queries and complaints.Encouraging the team to upsell to customers in the Superdrug store and create interest in the rest of the Beauty Studio zone.Take ownership for the ordering and management of salon stock.Leading by example to ensure the best consultation and advice takes place with customers, especially when providing a colour service. About You NVQ level 3 minimum and ideally up to NVQ level 4 in hairdressing Have Outstanding communication skills and previous management experience Established background in hair dressing, barbering or beauty therapy.
Salon Manager employer: Jobtraffic
Contact Detail:
Jobtraffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salon Manager
✨Tip Number 1
Familiarise yourself with the brands and services offered at Superdrug's Beauty Studio. Understanding their product range, like Orly and Schwarzkopf, will help you speak confidently about them during your interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight any specific achievements, such as improving team performance or customer satisfaction.
✨Tip Number 3
Demonstrate your passion for customer service. Think of ways you've gone above and beyond for clients in previous roles, as this aligns perfectly with the 'Superdrug feeling' they aim to deliver.
✨Tip Number 4
Network within the beauty industry, especially with professionals who have experience in salon management. They can provide insights and tips that could give you an edge in your application process.
We think you need these skills to ace Salon Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hairdressing, barbering, or beauty therapy. Emphasise any management roles you've held and showcase your communication skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the beauty industry and your understanding of the Superdrug brand. Mention specific experiences that demonstrate your ability to lead a team and provide excellent customer service.
Showcase Your Qualifications: Clearly list your qualifications, especially your NVQ levels in hairdressing. If you have additional certifications or training, make sure to include those as well to stand out.
Prepare for Interview Questions: Think about potential interview questions related to team management, customer service, and upselling techniques. Prepare examples from your past experiences that illustrate your skills and achievements in these areas.
How to prepare for a job interview at Jobtraffic
✨Showcase Your Management Skills
As a Salon Manager, you'll be leading a team of stylists and therapists. Be prepared to discuss your previous management experience, including how you've motivated teams, handled conflicts, and ensured excellent customer service.
✨Demonstrate Your Industry Knowledge
Familiarise yourself with the latest trends in hairdressing and beauty therapy. Mention specific techniques or products you’re passionate about, especially those related to the brands Superdrug partners with, like Schwarzkopf and Orly.
✨Prepare for Customer Service Scenarios
Think of examples where you've dealt with difficult customers or resolved complaints effectively. Highlight your communication skills and how you ensure customers leave with 'That Superdrug Feeling'.
✨Discuss Your Upselling Techniques
Since upselling is part of the role, come prepared with strategies you've used in the past to encourage customers to try additional services or products. This shows your understanding of the business side of salon management.
