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- Tasks: As a Retentions Advisor, you'll engage with customers to retain their business and enhance satisfaction.
- Company: Join a dynamic team in Newcastle, focused on customer retention and growth.
- Benefits: Enjoy a competitive salary, uncapped commission, and generous holiday allowance.
- Why this job: This role offers career progression, a supportive culture, and the chance to make a real impact.
- Qualifications: No specific qualifications required; just bring your passion for customer service and communication skills.
- Other info: Work Monday to Friday, with flexible hours and a vibrant team atmosphere.
The predicted salary is between 24000 - 26000 £ per year.
Job Description Retentions Advisor Check below to see if you have what is needed for this opportunity, and if so, make an application asap. Newcastle, NE12 8BU Salary: Starting £24,000 basic increasing to £26,000 with role progression. Role includes uncapped commission (up to £50,000 OTE) Working Hours: 37.5 hours per week Shift Pattern: Monday to Friday between 9am until 5:30pm Holidays: 29 days annual leave including bank holidays, increasing to 31 days after 1 years\’ service We are currently hiring Reten… JBLK1_UKTJ
Full Time Adviser employer: Jobtraffic
Contact Detail:
Jobtraffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Adviser
✨Tip Number 1
Familiarise yourself with the company culture at StudySmarter. Understanding our values and mission will help you align your responses during interviews, showing that you're a great fit for the team.
✨Tip Number 2
Prepare to discuss your experience in customer retention or sales. Think of specific examples where you've successfully retained customers or increased sales, as this will demonstrate your capability for the role.
✨Tip Number 3
Practice your communication skills. As an Adviser, you'll need to convey information clearly and persuasively, so consider role-playing scenarios with a friend to build your confidence.
✨Tip Number 4
Research common interview questions for retention roles. Being prepared for questions about handling objections or difficult customers can give you an edge and show that you're proactive.
We think you need these skills to ace Full Time Adviser
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Retentions Advisor. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your work experience, particularly in customer service or sales roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to retain customers.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the position and the company. Mention specific reasons why you want to work as a Retentions Advisor and how your skills can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for a role in customer retention.
How to prepare for a job interview at Jobtraffic
✨Research the Company
Before your interview, take some time to learn about the company’s values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to align with what they stand for.
✨Prepare for Common Questions
Anticipate questions that may be asked during the interview, such as your experience in retention roles or how you handle difficult customers. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Showcase Your Skills
Highlight specific skills that are relevant to the Retentions Advisor role, such as communication, problem-solving, and sales techniques. Use examples from your past experiences to demonstrate how you’ve successfully applied these skills.
✨Ask Insightful Questions
At the end of the interview, be prepared to ask thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
