Job Description
BURGERS & FRIES AND INCREDIBLE CAREERS!
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We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.
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In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes;
leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.
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Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.
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REWARDS
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- An achievable bonus scheme worth up to 15% of annual salary
- An additional Secret Shopper bonus worth up to £2,000
- High Performer Awards and Bonuses
- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
- 33 Days paid holiday
- Paid breaks
- Free burgers, fries and shakes while on shift
- Life assurance
- All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay
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OTHER AWESOME PERKS
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- Days out and social events
- Invite to the annual Assistant Manager conference
- Team competitions - FryCup and Olympics
- Five Guys Perks - employee discount program
- Access to wellbeing support and employee assistance programme (EAP)
- Development opportunities to grow a career with us!
- Enhanced Maternity & Paternity Leave
- Pension scheme
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AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR
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- Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area
- Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers
- Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
- Ensuring every customeris delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
- You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans
- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
- Always leading with ourvalues
- Spotting potential and developing your team to ensure there is a strong talent pipeline
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WHAT YOU BRING TO THE TABLE
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- Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
- Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews.
- Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
- Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage;
you develop people and identify future talent. - Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
- Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.
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INCREDIBLE CAREERSWITH FIVE GUYS
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- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
- Your next step would bea Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
- Five Guys isn't just a job - it can be a career!
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Assistant Manager in Stockton-on-Tees employer: Jobtome
As a Senior Project Manager at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all set against the backdrop of a vibrant location that fosters creativity and teamwork. Join us to make a meaningful impact in the rail systems sector while advancing your career in a supportive environment.
