Job Description
Our Company
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Whibleys is an established family run Jewellers with branches in Worthing, Horsham, Guildford and Richmond. We focus predominantly in fine diamond and coloured stone jewellery.
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About the role
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We are looking for an experienced jewellery sales professional to join us as a multi-site Assistant Manager, covering our Richmond and Guildford stores. Working closely with the Manager, you will support day-to-day store operations, guide the team and help deliver excellent customer service and sales. You must be able to drive and travel between both branches to provide cover as required.
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Working pattern: Full time, 37.5 hours per week, including Saturdays, with Sundays off and one day off during the week.
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Salary: Dependent upon experience.
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Key Responsibilities
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- Support daily store operations, work allocation and priorities across the Richmond and Guildford branches, providing cover at either location as required.
- Lead by example, providing clear direction and practical support to the team.
- Help with onboarding and training to maintain appropriate cover and consistent standards.
- Respond professionally to customer queries and resolve issues, escalating where necessary.
- Use your jewellery knowledge and sales experience to support customers, help the team achieve sales and identify opportunities to improve service.
- Maintain accurate records and support routine administration and reporting.
- Help the team follow company procedures and maintain a safe, welcoming and well-organised working environment.
- Act as the day-to-day point of contact in the Manager’s absence, within agreed responsibilities.
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About You
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- An experienced background in jewellery retail and sales, with strong product knowledge and a customer-focused approach.
- Ability to drive and travel between the Richmond and Guildford branches to provide cover as required.
- Availability to work 37.5 hours per week, including Saturdays, with Sundays and one day during the week off.
- Experience supporting or supervising a team, with the confidence to guide colleagues and delegate tasks.
- Strong communication skills and a helpful, professional approach to customer service.
- Good organisational skills, attention to detail and the ability to manage competing priorities.
- A calm, practical approach to problem-solving and a willingness to take responsibility.
- Confidence using everyday workplace systems and keeping accurate records.
- A collaborative attitude and a commitment to maintaining consistent standards.
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How to Apply
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Please submit your CV anda short covering note outlining your jewellery and sales experience and interest in the multi-site Assistant Manager role.
Assistant Manager - Multi-Site in Richmond employer: Jobtome
As a Senior Project Manager at our company, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all set against the backdrop of a vibrant location that fosters creativity and teamwork. Join us to make a meaningful impact in the rail systems sector while advancing your career in a supportive environment.
