At a Glance
- Tasks: Coordinate daily operations and support a dynamic team in a fast-paced environment.
- Company: Join Job&Talent, a leading AI-powered workforce management platform.
- Benefits: Competitive salary, flexible shifts, and opportunities for career growth.
- Other info: Be part of a diverse team that values innovation and inclusion.
- Why this job: Make a real impact by enhancing productivity and building strong customer relationships.
- Qualifications: Strong communication skills and problem-solving abilities are essential.
The predicted salary is between 26780 - 26780 £ per year.
Join us to shape the future of work: your next adventure awaits!
The Position
We are currently recruiting for an experienced and highly organised Account Coordinator to support the successful operational delivery for one of our key customers.
Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly.
This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships.
- Shift pattern – Predominantly a 7am – 3pm shift but may be adjusted to 9am – 5pm for cover. There is also Nightshift cover available – including a 20% uplift on salary.
- Location: SA4 8QD
- The Responsibilities
- First point of contact for worker queries/ issues
- Coaching and mentoring workforce
- Driving engagement on the shopfloor
- Identifying and delivering retraining where needed
- Ensuring H&S standards are adhered to at all times
- Accident Investigation
- Completing Return to Work interviews
- Attending and delivering daily shift briefs
- Responsible for absence and performance management
- Processing holiday/ leavers forms
- Conducting exit interviews
- Focus on shop floor presence to drive productivity
- Responsible for management of new starters
- Must be confident in challenging conduct issues and issuing coaching forms
- Responsible for 1st stage investigations and disciplinaries
- Managing worker bookings daily in line with the client’s requirements and adhering to parameters that are set
- Ensuring worker hours are recorded and inputted into the internal payroll system accurately
- Managing absence, attendance and performance.
- Dealing with colleague’s queries
- Good planning and organisation skills
- Ensuring compliance in all areas
- Ambition and determination to succeed
- A successful candidate will -
- Be available and approachable – a people person.
- Proficient in administrator tasks
- Be able to speak to individuals at all levels and positions.
- Strong communication skills both written & verbal.
- The ability to quickly adapt to changing priorities and strong problem-solving skills
- Demonstrate attention to detail
- Excellent interpersonal and communication skills (written and verbal)
- Ability to simultaneously perform multiple tasks
- Problem-solving attitude makes effective decisions in a fast-paced environment
About us
Job&Talent is a world-leading, AI-powered workforce management platform for frontline industries.
We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive.
Our mission is simple: to empower the people who make the world go round.
Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication.
It delivers measurable improvements in the areas that matter most: fulfilment, attendance, retention, and workforce quality.
Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality.
Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, Black Rock, and Soft Bank.
Join our community and make an impact
Innovation, high standards, and analytical thinking are in our DNA.
Everyone has a voice here, and that voice matters.
It’s how we stay sharp, move fast, and make decisions that keep us ahead of the curve.
You’ll take full ownership of your work, collaborate across borders, and grow by doing.
Around here, you’ll hear a lot about 10x experiences, human-centered design, and the power of AI.
But what truly sets us apart is our people: Our diverse team brings unique perspectives, deep commitment and real-world experience to the table.
We champion empathy, honesty, and inclusion. Because when people can be their authentic selves, incredible things happen—for our workers, our clients, and for each other.
And we reward that impact—with competitive pay, meaningful benefits, and the opportunity to shape what work looks like for millions around the globe.
If you're ready to make a real impact at scale, you're in the right place.
Proud to champion equality
At Job&Talent we value diversity and we're an Equal Opportunity Employer.
We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation.
Come join us.
We look forward to your application.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
These tools assist our recruitment team but do not replace human judgment.
Final hiring decisions are ultimately made by humans.
If you would like more information about how your data is processed, please contact us.
UK - On - Site Coordinator (Swansea area) employer: Job&talent
DHL Tickhill is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With competitive pay rates and the potential for permanent contracts, this role offers a unique opportunity to lead a dynamic team in a thriving logistics environment, all while enjoying easy access to the site via public transport from Doncaster.
StudySmarter Expert Advice🤫
We think this is how you could land UK - On - Site Coordinator (Swansea area)
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Job&talent and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Job&talent!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Job&talent keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace UK - On - Site Coordinator (Swansea area)
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Job&talent:This is your chance to really connect with the team at Job&talent. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Job&talent
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Job&talent.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Job&talent that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Job&talent. Show them you’re not just focused on the day-to-day but also have a strategic mindset!