Team Leader in Swansea

Swansea Full-Time No working from home possible

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The Position

We are currently recruiting for an experienced and highly organised Team Leader to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly.

Please ensure you read the below overview and requirements for this employment opportunity completely.
This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships.

Shift pattern - Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday - Friday. There is also Nightshift cover available - including a 20% uplift on salary.
Salary: £26,780.00
Location: SA4 8QD

The Responsibilities

First point of contact for worker queries/ issues
Coaching and mentoring workforce
Driving engagement on the shopfloor
Identifying and delivering retraining where needed
Ensuring H&S standards are adhered to at all times
Accident Investigation
Completing Return to Work interviews
Attending and delivering daily shift briefs
Responsible for absence and performance management
Processing holiday/ leavers forms
Conducting exit interviews
Focus on shop floor presence to drive productivity
Responsible for management of new starters
Must be confident in challenging conduct issues and issuing coaching forms
Responsible for 1st stage investigations and disciplinaries
Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set
Ensuring worker hours are recorded and inputted into the internal payroll system accurately
Managing absence, attendance and performance.
Dealing with colleague's queries
Good planning and organisation skills
Ensuring compliance in all areas
Ambition and determination to succeed

A successful candidate will -

Be available and approachable - a people person.
Proficient in administrator tasks
Be able to speak to individuals at all levels and positions.
Strong communication skills both written & verbal.
The ability to quickly adapt to changing priorities and strong problem-solving skills
Demonstrate attention to detail
Excellent interpersonal and communication skills (written and verbal)
Ability to simultaneously perform multiple tasks
Problem-solving attitude makes effective decisions in a fast-paced environment

What we offer -

The chance to make an impact in one of the fastest-growing start-up companies in Europe.

A global team formed by dynamic, highly skilled and ambitious people.
25 days Annual Leave + Bank Holidays
A company passionate about diversity and inclusion
A competitive salary + variable compensation
Birtholiday- Paid Day off for your Birthday.
Cycle to work scheme
Salary sacrifice Pension scheme with Penfold
Up to 40% discount on selected gym memberships with Hussle
Up to 25% discount on online coaching and counselling with Therapy Chat
Discounts on selected high street brands
Employee Assistance Program with Spectrum
Eye care vouchers

Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation.

If you are looking to contact our onsite team, please visit the site locator on our website.

Job&Talent do NOT charge any fees for our services. xiskglj

Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.