People Coordinator in Nottingham

Requirements

• A relevant HR qualification (e.g. CIPD Level 3 or above)
• A minimum of 2 years of proven experience in HR administration or employee relations, ideally with a focus on absence or case management
• Familiarity with HRIS systems (ideally BambooHR) and Google Workspace tools (Sheets, Docs, Slides)
• Strong communication skills, both written and verbal
• Excellent interpersonal skills and ability to build rapport with employees, clients, and external providers
• The ability to quickly adapt to changing priorities and multitask effectively
• A detail-oriented and problem-solving mindset, especially when working under pressure
• A proactive approach to employee support and case resolution
• Strong organisational skills and experience using trackers, systems, and documentation tools

What the job involves

• Support HR operations for a workforce of 2000 workers across multiple client sites
• Prepare regular HR reports on headcount, turnover, absenteeism, and compliance for management review
• Collaborate with Payroll, Recruitment, and Compliance teams to ensure seamless employee lifecycle management
• Manage parental leave processes, including maternity, paternity, and shared parental leave, ensuring timely communication and accurate form processing
• Conduct risk assessments where appropriate, including for expectant mothers and employees returning to work following illness or injury
• Liaise with the Payroll Team regarding leave eligibility, statutory entitlements (e.g., SMP, SSP), and antenatal appointment pay
• Handle post-maternity leave arrangements, including holiday management and reintegration plans
• Maintain and regularly update trackers for maternity/paternity, light duties, accidents, and sicknesses
• Oversee light-duty accommodations: conduct meetings with employees and clients to agree on reasonable adjustments and ensure implementation
• Manage short-term sickness cases: process sick notes, check SSP eligibility, issue SSP1 forms where applicable, and keep internal systems updated
• Manage long-term sickness cases: conduct welfare meetings, make referrals to occupational health providers, and liaise with GPs or specialists as needed
• Maintain accident records and follow up on necessary reports and meetings
• Support continuous improvement efforts related to employee well-being and workplace safety
• Communicate with both clients and employees daily via phone and email, ensuring clear, timely, and professional support
• Assist in preparing HR reports, audits, and compliance checks
• Ensure accurate record-keeping in line with data protection and labour laws
• Support diversity, equity, and inclusion initiatives, including mental health first aid