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Customer Service Advisor - Castle Donington
At Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading logistics company in Castle Donington. You will be the first point of contact for customers, handling enquiries, tracking deliveries, and providing accurate information while identifying opportunities to cross-sell.
Shift patterns:
- 37.5 hours per week
- 7.5 hours per day, with shifts scheduled between 08:00 and 19:15
Pay rates:
* 15.34 GBP hourly
Must-have requirements for Customer Service Advisor:
- Must have lived in the UK for the last 5 years
- At least 6 months of experience in a call centre environment
Desirable requirements for Customer Service Advisor:
* Experience in upselling and sales
Role for Customer Service Advisor:
- Manage customer enquiries via phone, email, and internal systems
- Provide accurate product and service information
- Resolve customer queries with a focus on first-time resolution
- Handle objections professionally and maintain customer confidence
Benefits for Customer Service Advisor:
- Gain valuable experience with a global logistics leader
- Professional development in a fast-paced customer service environment
- Structured working hours to support work-life balance
Location: Castle Donington
Duration: Ongoing
This is an amazing opportunity if you are looking for Customer Service Advisor jobs in Castle Donington. Sign your contract with Job&Talent for some great working benefits and professional stability.
If you are looking to contact our onsite team, please visit the site locator on our website.
Job&Talent do NOT charge any fees for our services. xgikmsk
Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Please click on the apply button to read the full job description
Customer Service Advisor in Melbourne employer: Job&talent
DHL Tickhill is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With competitive pay rates and the potential for permanent contracts, this role offers a unique opportunity to lead a dynamic team in a thriving logistics environment, all while enjoying easy access to the site via public transport from Doncaster.
