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- Tasks: Manage customer inquiries and support sales initiatives in a dynamic environment.
- Company: Join Job&Talent, a leading company in logistics and customer service.
- Benefits: Enjoy competitive pay, comprehensive training, and consistent shifts.
- Other info: Ongoing opportunity for growth in a supportive workplace.
- Why this job: Be part of a professional team and enhance your customer service skills.
- Qualifications: 6 months call centre experience and strong sales skills required.
The predicted salary is between 12 - 15 £ per hour.
Job&Talent is seeking a Customer Service Advisor in Castle Donington to manage customer inquiries and support sales initiatives. This role requires at least 6 months of call centre experience and sales skills. A clear DBS check is necessary, as is residency in the UK for the last 5 years.
The position offers competitive hourly pay, comprehensive training, and consistent shift patterns. If you are professional and customer-focused, we invite you to apply for this ongoing opportunity.
Logistics Customer Service & Sales Advisor employer: Job&talent
Contact Detail:
Job&talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Customer Service & Sales Advisor
✨Tip Number 1
Make sure you know the company inside out! Research Job&Talent and understand their values, services, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves managing customer inquiries, it’s crucial to be confident on calls. Try role-playing with a friend or family member to get comfortable with handling different types of customer interactions.
✨Tip Number 3
Show off your sales skills! Think of examples from your past experiences where you successfully upsold or resolved customer issues. Be ready to share these stories during your interview to demonstrate your ability to support sales initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals like you to join our team, so make sure you put your best foot forward!
We think you need these skills to ace Logistics Customer Service & Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your call centre experience and sales skills. We want to see how your background aligns with the role of a Logistics Customer Service & Sales Advisor, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a customer-focused attitude, so let your personality come through while keeping it professional.
Be Clear and Concise: When filling out your application, keep your answers clear and to the point. We appreciate straightforward communication, especially in a customer service role. Avoid jargon and make sure your key points stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Job&talent
✨Know Your Customer Service Basics
Brush up on your customer service principles. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This shows that you can maintain professionalism even under pressure.
✨Show Off Your Sales Skills
Prepare examples of how you've successfully upsold or cross-sold products in previous roles. Highlight any specific sales targets you've met or exceeded, as this will demonstrate your ability to support sales initiatives effectively.
✨Familiarise Yourself with the Company
Do a bit of research on Job&Talent and their approach to customer service. Understanding their values and mission will help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Practice Common Interview Questions
Anticipate questions related to call centre experience and customer interactions. Practising your responses can help you feel more confident during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.