Customer Service Advisor - Castle Donington At Job&Talent, we are recruiting for a Customer Service Advisor to work with a leading logistics company in Castle Donington. You will be the first point of contact for customers, managing enquiries and providing support across various channels to ensure a high-quality service experience. Shift patterns: * 37.5 hours per week * 7.5 hours per day, with shifts scheduled between 08:00 and 19:15 Pay rates: * 15.34 GBP hourly Must-have requirements for Customer Service Advisor: * Must have availability at the end of May for a formal interview * Must have lived in the UK for at least 5 years * Must have a clean DBS check * Must have at least 6 months of experience in a call centre environment * Must have experience in sales Role for Customer Service Advisor: * Act as the primary point of contact for customers via phone, email, and internal systems * Track deliveries and provide accurate information regarding products and services * Resolve customer queries efficiently with a focus on first-time resolution * Identify opportunities to upgrade or cross-sell services while maintaining brand standards * Manage customer objections professionally to ensure high levels of satisfaction and confidence Benefits for Customer Service Advisor: * Gain valuable experience with a globally recognized logistics leader * Work in a professional and supportive team environment * Develop your skills in customer service and sales within a fast-paced setting Location: Castle Donington. Duration: Ongoing This is an amazing opportunity if you are looking for Customer Service Advisor jobs in Castle Donington. Sign your contract with Job&Talent for some great working benefits and professional stability. If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent
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Customer Service Advisor in Leicester employer: Job&talent
DHL Tickhill is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With competitive pay rates and the potential for permanent contracts, this role offers a unique opportunity to lead a dynamic team in a thriving logistics environment, all while enjoying easy access to the site via public transport from Doncaster.
