At a Glance
- Tasks: Lead a team to ensure smooth operations and resolve issues for our key customer.
- Company: Join a fast-growing start-up with a dynamic global team.
- Benefits: Competitive salary, 25 days leave, birthday off, and discounts on gym memberships.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
- Qualifications: Strong communication, problem-solving skills, and experience in administration.
The predicted salary is between 40500 - 49500 £ per year.
We are currently recruiting for an experienced and highly organised Team Leader to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly.
This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships.
Shift pattern - Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday - Friday. There is also Nightshift cover available - including a 20% uplift on salary.
Salary: £26,780.00
Location: SA4 8QD
The Responsibilities
- First point of contact for worker queries/issues
- Coaching and mentoring workforce
- Driving engagement on the shopfloor
- Identifying and delivering retraining where needed
- Ensuring H&S standards are adhered to at all times
- Accident Investigation
- Completing Return to Work interviews
- Attending and delivering daily shift briefs
- Responsible for absence and performance management
- Processing holiday/leavers forms
- Conducting exit interviews
- Focus on shop floor presence to drive productivity
- Responsible for management of new starters
- Must be confident in challenging conduct issues and issuing coaching forms
- Responsible for 1st stage investigations and disciplinaries
- Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set
- Ensuring worker hours are recorded and inputted into the internal payroll system accurately
- Managing absence, attendance and performance
- Dealing with colleague's queries
- Good planning and organisation skills
- Ensuring compliance in all areas
- Ambition and determination to succeed
A successful candidate will:
- Be available and approachable - a people person
- Proficient in administrator tasks
- Be able to speak to individuals at all levels and positions
- Strong communication skills both written & verbal
- The ability to quickly adapt to changing priorities and strong problem-solving skills
- Demonstrate attention to detail
- Excellent interpersonal and communication skills (written and verbal)
- Ability to simultaneously perform multiple tasks
- Problem-solving attitude makes effective decisions in a fast-paced environment
What we offer:
- The chance to make an impact in one of the fastest-growing start-up companies in Europe
- A global team formed by dynamic, highly skilled and ambitious people
- 25 days Annual Leave + Bank Holidays
- A company passionate about diversity and inclusion
- A competitive salary + variable compensation
- Birthday - Paid Day off for your Birthday
- Cycle to work scheme
- Salary sacrifice Pension scheme with Penfold
- Up to 40% discount on selected gym memberships with Hussle
- Up to 25% discount on online coaching and counselling with Therapy Chat
- Discounts on selected high street brands
- Employee Assistance Program with Spectrum
- Eye care vouchers
Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation.
If you are looking to contact our onsite team, please visit the site locator on our website.
Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Locations
Training and Quality Lead in Gorseinon, Swansea employer: Job&talent
DHL Tickhill is an exceptional employer that prioritises employee development and fosters a collaborative work culture. With competitive pay rates and the potential for permanent contracts, this role offers a unique opportunity to lead a dynamic team in a thriving logistics environment, all while enjoying easy access to the site via public transport from Doncaster.
StudySmarter Expert Advice🤫
We think this is how you could land Training and Quality Lead in Gorseinon, Swansea
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Job&talent!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Job&talent.
We think you need these skills to ace Training and Quality Lead in Gorseinon, Swansea
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Job&talent. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Job&talent and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Job&talent. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Job&talent's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Job&talent
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Job&talent.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Job&talent will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Job&talent and how you would contribute to adapting HR strategies.
