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- Tasks: Monitor CCTV and door entry systems, ensuring safety in Birmingham's neighbourhoods.
- Company: Join Job&Talent, a leading recruitment agency dedicated to your career growth.
- Benefits: Enjoy competitive pay, 28 holidays, weekly pay, and a pension scheme.
- Why this job: Make a real impact in your community while gaining valuable experience and skills.
- Qualifications: Must hold SIA Security Officer, Door Supervisor, or CCTV Licence.
- Other info: Flexible shifts required, including weekends and bank holidays.
Join Our Team: Control Room Officer
Location: Birmingham, West Midlands
Salary: £12.60 - £13.88 per hour
Why Choose Job&Talent:
- Career growth opportunities
- Comprehensive benefits
- Professional stability
Benefits:
- Competitive Salary and Bonus (if applicable)
- 28 Holidays, Weekly Pay, Pension Scheme, Mortgage References
Requirements:
- The applicant must have a Security Industry Authority accreditation by possessing either a SIA Security Officer Licence, SIA Door Supervisor Licence, or SIA CCTV Licence
- UK License up to 3.5T
Responsibilities:
- As the face of the Council, you will be at the forefront of helping to deliver the wider neighbourhood agenda, by improving the services we provide to our customers.
- You will play an integral role in helping to make our residents feel safer, drawing on your local knowledge to help develop key priorities for the neighbourhoods you serve.
- To provide a professional and effective public CCTV/Door entry monitoring service working closely with the Mobile Patrol Officers and Night Time Security Service Supervisors, helping to provide safe, clean and secure neighbourhoods across the city of Birmingham.
- To ensure integrity, accuracy and confidentiality of all information gained is secure at all times by strict compliance with the Birmingham City Council's CCTV operational procedures and code of practice.
- You will be required to operate CCTV and door entry systems of communal areas/multi-storey blocks and other properties within the neighbourhoods of the city of Birmingham.
- As an operator, you will be required to respond to enquiries from our customers and direct a response team to investigate.
- You will also handle any issues that are escalated from the Mobile Patrol Officers.
- You will be required to work a shift system working days/nights throughout the week including weekends and Bank Holidays, 365 days a year.
Salary - £12.60 - £13.88 per hour + night allowance after 12 week completion period
Hours - 36 weekly hours
Flexibility to work weekends and different hours is essential.
About Us:
Job&Talent is recruiting for Control Room Officer to join a leading company in the Birmingham area.
How to Apply:
Click "Apply Now," and our team will contact you shortly.
An excellent opportunity for Control Room Officer roles in Birmingham. Join Job&Talent for a journey of growth and success!
If you are looking to contact our onsite team, please visit the site locator on our website.
Job&Talent do NOT charge any fees for our services.
Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
Control Room Officer employer: Job&talent
Contact Detail:
Job&talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Officer
✨Tip Number 1
Familiarise yourself with the specific CCTV and door entry systems used in Birmingham. Understanding the technology and procedures will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with current or former Control Room Officers in Birmingham. They can provide valuable insights into the day-to-day responsibilities and expectations, which can help you tailor your approach when discussing your suitability for the role.
✨Tip Number 3
Highlight your local knowledge of Birmingham in conversations or interviews. Being able to discuss specific neighbourhoods and their unique challenges will show that you are proactive and invested in the community you will serve.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift work. Since the role requires working various hours, including weekends and bank holidays, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Control Room Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Control Room Officer. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Licences: Make sure to clearly mention your Security Industry Authority accreditations, such as the SIA Security Officer Licence, SIA Door Supervisor Licence, or SIA CCTV Licence. These are essential for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a good fit for the position. Use specific examples from your past experiences that demonstrate your ability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Job&talent
✨Know Your Licences
Make sure you are familiar with the specific Security Industry Authority accreditations required for the role, such as the SIA Security Officer Licence or CCTV Licence. Be prepared to discuss how your qualifications align with the job requirements.
✨Demonstrate Local Knowledge
As a Control Room Officer, local knowledge is crucial. Research the Birmingham area and be ready to talk about how you can use this knowledge to improve neighbourhood safety and services.
✨Showcase Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully handled customer enquiries or escalated issues in previous positions, highlighting your ability to work with teams and respond to incidents.
✨Flexibility and Commitment
The role requires working various shifts, including weekends and bank holidays. Be ready to express your willingness to adapt to different schedules and demonstrate your commitment to maintaining a safe environment.
