Assistant Bereavement Officer
Assistant Bereavement Officer

Assistant Bereavement Officer

Full-Time 13 £ / hour No home office possible
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At a Glance

  • Tasks: Assist with burial and cremation services, liaising with the public and managing documentation.
  • Company: Join Job&Talent, a leading recruitment agency in North Birmingham.
  • Benefits: Enjoy competitive pay, 28 holidays, weekly pay, and a pension scheme.
  • Why this job: Make a meaningful impact while gaining valuable experience in a supportive environment.
  • Qualifications: Must have a UK License up to 3.5T; no prior experience required.
  • Other info: Flexible working hours with opportunities for career growth.

Join Our Team: Assistant Bereavement Officer Position: Assistant Bereavement Officer Location: Sutton New Hall Cemetery – B75 7HX Salary: £12.00 – £13.88 per hour Apply Now! Why Choose Job&Talent: Career growth opportunities Comprehensive benefits Professional stabilityBenefits: Competitive Salary and Bonus (if applicable) 28 Holidays, Weekly Pay, Pension Scheme, Mortgage ReferencesRequirements: UK License up to 3.5T – essentialResponsibilities: As an Assistant Bereavement Officer, you duties will include: To liaise directly with the public/service users etc., both by telephone and in person in respect of the Burial and Cremation Service. Receiving telephone bookings for burials/cremations and witness scatters, completing the particulars of burial order forms, checking funeral directors confirmation forms for discrepancies, entering of information into booking diaries / computer, noting special requests, preparing and checking details for interment, entering the details into the statutory and other registers and maintaining the statutory documents. Inputting and updating of information on the Wesley Music System as required. Checking the particulars of burial / cremation order forms, entering of information into booking diaries / computer, noting special requests, arranging attendance of minister of religion, preparing and checking details for interment / cremation, entering the details into the statutory and other registers and maintaining the statutory registers. Preparing, checking and issuing of declarations, indemnities, transfer of grants and associated registration work. Completion of the Disposal Certificates for return to the Registrar of Births and Deaths. Arranging the removal and refixing of memorials. Checking of memorial permits. Periodic collation of statistics as may be required. Produce a totally accurate daily work sheet for the Cemetery / Crematorium together with certificates for disposal when appropriate. Recording all Cemetery / Crematorium information ensuring fees are calculated accurately and entered in registers. Ensuring all documentation is presented to the Medical Referee or equivalent in an acceptable format for checking and for signature. To produce and be responsible for the generation of the Cremation Register. Produce letters to all applicants, which detail memorial schemes: ensuring that all relevant memorial information including prices are enclosed. Filing all burial / cremation papers and ancillary documentation. Boxing and numbering them for storage. To administer all aspects of computerised and manual system of memorial schemes and assist with the implementation of procedures relating to any new schemes which may be introduced. Responding to all incoming queries with regard to delivery dates / location etc of memorials. Complete orders for memorials and place with contracted suppliers, ensuring delivery and quality complies with contract. Produce letters, reports, forms, and charts etc, utilising word processing facilities. Produce instructions for invoices in accordance with the Central Income System for invoicing purposes. To retrieve details and produce reports of the monthly medical referee and organist fees in order for payment to be made. Attend relevant training to enhance job skills. To attend ad-hoc memorial services that may be arranged within the Service. Deputise for the Bereavement Officer as required. Any other associated duties, which may be necessary for the efficient running of the Cemetery and Crematoria Service, commensurate with the grading of the post. To liase with the Bereavement Officers and Registrars in all relevant areas to ensure the efficient and effective provision of the Service. To be a nominated key holder for the premises. Salary – £12.00 – £13.88 per hour hours – 35 weekly hours Monday to Friday 08.30am – 4.30pm but flexible between 07.00 – 19.00 flexibility to work weekends and different hours is essentialAbout Us: Job&Talent is recruiting for Assistant Bereavement Officer to join a leading company in the North Birmingham.How to Apply: Click "Apply Now," and our team will contact you shortly. An excellent opportunity for Assistant Bereavement Officer roles in North Birmingham. Join Job&Talent for a journey of growth and success! If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers

Assistant Bereavement Officer employer: Job&Talent

At Job&Talent, we pride ourselves on being an exceptional employer, offering a supportive work culture that values compassion and professionalism in the sensitive role of Assistant Bereavement Officer. Located in Sutton New Hall Cemetery, our team enjoys competitive salaries, comprehensive benefits including 28 holidays and a pension scheme, and ample opportunities for career growth within a stable environment. Join us to make a meaningful impact while benefiting from flexible working hours and a commitment to employee development.
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Contact Detail:

Job&Talent Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Bereavement Officer

✨Tip Number 1

Familiarize yourself with the specific duties of an Assistant Bereavement Officer. Understanding the nuances of liaising with the public and handling sensitive information will help you stand out during the interview process.

✨Tip Number 2

Demonstrate your empathy and communication skills. Since this role involves direct interaction with service users, showcasing your ability to handle difficult conversations with compassion can make a significant difference.

✨Tip Number 3

Highlight any experience you have with administrative tasks or using computer systems. Being able to efficiently manage records and documentation is crucial for this position, so be ready to discuss relevant experiences.

✨Tip Number 4

Be prepared to discuss your flexibility regarding working hours. The job requires adaptability to different schedules, including weekends, so showing your willingness to accommodate this will be beneficial.

We think you need these skills to ace Assistant Bereavement Officer

Excellent Communication Skills
Customer Service Orientation
Attention to Detail
Organizational Skills
Data Entry Proficiency
Knowledge of Burial and Cremation Processes
Ability to Handle Sensitive Situations
Proficient in Microsoft Office Suite
Time Management Skills
Problem-Solving Skills
Flexibility and Adaptability
Record Keeping and Documentation Skills
Team Collaboration
Basic Knowledge of Legal Requirements in Bereavement Services

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Bereavement Officer. Familiarize yourself with the tasks mentioned in the job description, such as liaising with the public and managing burial and cremation services.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous roles that involved customer service, administrative tasks, or working in sensitive environments.

Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of the role and your passion for providing compassionate service. Mention specific experiences that demonstrate your ability to handle the responsibilities outlined in the job description.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at Job&Talent

✨Understand the Role

Make sure you have a clear understanding of the responsibilities of an Assistant Bereavement Officer. Familiarize yourself with the processes involved in burial and cremation services, as well as the importance of maintaining accurate records.

✨Show Empathy and Communication Skills

This role involves direct interaction with the public during sensitive times. Be prepared to demonstrate your ability to communicate compassionately and effectively, both in person and over the phone.

✨Prepare for Technical Questions

Since the job requires inputting and updating information on various systems, be ready to discuss your experience with computer systems and data entry. Highlight any relevant software skills you possess.

✨Flexibility is Key

The job requires flexibility in working hours, including weekends. Be prepared to discuss your availability and willingness to adapt to the needs of the service.

Assistant Bereavement Officer
Job&Talent
J
  • Assistant Bereavement Officer

    Full-Time
    13 £ / hour

    Application deadline: 2027-02-01

  • J

    Job&Talent

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