Jobtailor is seeking a customer support professional in Worcester, UK. The role focuses on phone-based billing and account inquiries, with opportunities to upsell and cross-sell.
You will use CMS and ticketing systems to track interactions and outcomes, while collaborating with internal teams to resolve complex issues and improve service delivery. The ideal candidate has proven customer support experience, strong communication, active listening, and problem-solving skills, and a customer-centric
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Customer Success & Billing Advisor in Worcester employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
