- Own and maintain delivery plans, milestones and dependencies
- Manage RAID logs and provide early warning of delivery risks with mitigation actions
- Provide structured delivery reporting to senior stakeholders and governance forums
- Lead executive reporting activities, Programme Management Boards, Project Hubs / Checkpoints and Cost Monitoring Framework narratives
- Ensure delivery aligns with programme and business objectives
- Challenge priorities, scope and sequencing using NESO business and product knowledge
- Establish and nurture relationships with key stakeholders
- Build alignment across business, operational, technology delivery and third-party teams
- Influence decision-making and resolve delivery blockers
- Capture, manage and track benefits to ensure value realisation
- Manage budgets, cost tracking, forecasting and financial governance
- Lead investment governance, sanction approvals, business case updates, steering committees and project closures
- Drive vendor and commercial management, including RFPs
- Oversee contract performance, scope control and commercial risk management
- Lead multidisciplinary teams delivering digital products and services
- Ensure solutions are designed, developed, tested, deployed and supported effectively
- Provide coaching, peer mentoring and collaborative delivery leadership
- Provide line management and development opportunities where required
- Develop and use delivery management frameworks, artefacts, tools and techniques
- Ensure solutions are ready for live operation with CNI and operational support teams
- Embed operational considerations early to minimise operational risk
- Coordinate communication, change impact, incident preparedness and release readiness
- Coordinate transition into service, support arrangements, training and business readiness
- Support deployed applications and platforms
- Improve operational handovers, service acceptance and incident response mechanisms
Requirements
- Strong delivery leadership experience in multi-team, multi-vendor technology environments
- Ability to manage complex dependencies across multiple teams and suppliers
- Excellent understanding of business and operational objectives and stakeholder landscapes
- Proven delivery governance capability, including RAID management, milestone planning, reporting, roadmap alignment and dependency management
- Strong project and programme management skills, including cost management, budget forecasting and investment governance
- Experience leading commercial activities, including RFPs, vendor negotiations, contract management and supplier performance tracking
- Ability to build strong relationships across business teams and act as a trusted partner
- Ability to work through ambiguity, structure complex challenges and drive clarity across technical and non-technical teams
- Excellent communication and influencing skills
- Demonstrated leadership behaviours including ownership, accountability, calm decision making and structured problem solving
- Experience with CNI operations, SRE practices, DevOps models or real-time operational systems
- Experience enabling product-centric delivery and shaping cross-functional ways of working
- Strong verbal and written communication skills
- Applicants must have the right to work in the UK by the start of employment
- Visa sponsorship may not be available and will be considered in line with business requirements
Core Competencies
Demonstrates strong delivery leadership in multi-team, multi-vendor technology environments, with a focus on managing complex dependencies, stakeholder engagement, and effective governance. Proficient in budget management, vendor negotiations, and ensuring alignment with business objectives while fostering collaborative team dynamics.
Highest-signal resume keywords
- Delivery Leadership
- RAID Management
- Budget Forecasting
- Vendor Management
- Stakeholder Engagement
Hard Skills
- Project Management
- Programme Management
- Cost Management
- Dependency Management
- Investment Governance
- RFP Management
- Contract Management
- SRE Practices
- DevOps Models
- CNI Operations
Soft Skills
- Communication Skills
- Influencing Skills
- Relationship Building
- Problem Solving
- Leadership
Industry Keywords
- Digital Products
- Operational Support
- Commercial Risk Management
- Service Transition
- Business Readiness
Tools & Technologies
- Delivery Management Frameworks
- Governance Tools
- Reporting Tools
- Change Management Tools
- Incident Response Mechanisms
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Delivery Manager in Wokingham employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.