At a Glance
- Tasks: Oversee transport operations, manage driver performance, and resolve customer complaints.
- Company: Join a leading logistics company with a focus on teamwork and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with plenty of opportunities to advance your career.
- Why this job: Make a difference in transport management while developing your leadership skills.
- Qualifications: Experience in transport logistics and strong team leadership abilities required.
The predicted salary is between 30000 - 40000 £ per year.
- Respond to unforeseen events across the shifts in a timely and professional manner, minimising any negative impact by effectively utilising available resources
- Investigate customer complaints relating to driving standards and address them in line with HR policies and procedures
- Conduct gate checks as required
- Support people management processes, including return‑to‑work meetings, welfare meetings, flexible working requests, investigations, and other employee relations tasks
- Use Tachomaster and DCRS to manage driver infringements, and liaise with Driver Trainers to agree outcomes
- Use Microlise Admin and reporting tools to monitor driver performance, update trackers, and action findings as required
Requirements
- Previous experience in a transport or complex logistics environment is essential
- Proven experience in supervising, mentoring, or leading a team of drivers and staff
- Thorough understanding of EU Drivers’ Hours, Working Time Directive (WTD), and transport legislation
- Competence in using Transport Management Systems (TMS), tracking software, and MS Office (especially Excel)
- Attention to Detail: High level of accuracy for reporting, compliance, and auditing
- Capacity to manage competing priorities in a fast-moving, time-critical environment
- Hard Skills
- Transport Management Systems (TMS)
- Driver Performance Monitoring
- EU Drivers’ Hours Compliance
- Working Time Directive (WTD)
- Attention to Detail
- Reporting and Auditing
- Customer Complaint Investigation
- Resource Management
- Flexible Working Requests
- Employee Relations
- Soft Skills
- Professionalism
- Time Management
- Problem Solving
- Communication
- Team Leadership
- #J-18808-Ljbffr
We think you need these skills to ace Transport Supervisor in Wellingborough
Transport Management Systems (TMS)
Driver Performance Monitoring
EU Drivers’ Hours Compliance
Working Time Directive (WTD)
Attention to Detail
Reporting and Auditing
Customer Complaint Investigation
