At a Glance
- Tasks: Lead a supportive team, coach colleagues, and ensure excellent client care in personal injury claims.
- Company: Join Minster Law, a leading firm dedicated to client satisfaction and team development.
- Benefits: Competitive salary, professional growth opportunities, and a collaborative work environment.
- Why this job: Make a real difference by guiding a team and enhancing client experiences in personal injury cases.
- Qualifications: Experience in claims management and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Minster Law invites an experienced Fast Track Claims Team Leader to join our Wakefield office, overseeing a supportive team, coaching colleagues, and delivering excellent client care. You will monitor performance against KPIs, respond to complaints according to Law Society and firm policies, and provide technical guidance on personal injury cases, both litigated and non-litigated. The role also involves conducting monthly team performance meetings and identifying training needs to develop junior.
We think you need these skills to ace Senior Claims Team Lead – Personal Injury Fast Track in Wakefield
Team Leadership
Coaching Skills
Client Care
Performance Monitoring
KPI Management
Complaint Handling
Technical Guidance
