Unclaimed Asset Coordinator

• Researching and validating information to verify asset holder details
• Communicating with individuals regarding potential unclaimed assets and explaining the recovery journey
• Managing inbound and outbound telephone conversations, responding to enquiries and providing guidance
• Handling a varied caseload using multiple databases, research resources and internal systems
• Supporting outreach initiatives designed to increase successful reunifications
• Maintaining accurate records and updating information across internal platforms
• Assisting with wider team activities and administrative tasks where required

Requirements

• Strong analytical and information-gathering skills
• Excellent organisational abilities and confidence managing competing priorities
• A high level of accuracy and attention to detail
• Clear written and verbal communication skills
• Confidence speaking with customers and stakeholders over the telephone
• Proficiency in Microsoft Office applications, including Word and Excel
• A positive, proactive approach and the ability to work collaboratively within a team
• Motivation to achieve objectives while maintaining high quality standards

Core Competencies

Demonstrates strong analytical and information-gathering skills while maintaining high accuracy and attention to detail. Proficient in managing competing priorities and effectively communicating with customers and stakeholders.

Highest-signal resume keywords

• Analytical Skills
• Information-Gathering Skills
• Organisational Abilities
• Clear Communication Skills
• Microsoft Office Proficiency

ATS Optimization Keywords

Soft Skills

• Attention to Detail
• Proactive Approach
• Team Collaboration
• Customer Engagement

Industry Keywords

• Asset Recovery
• Unclaimed Assets
• Record Maintenance
• Outreach Initiatives
• Inbound and Outbound Communication

Tools & Technologies

• Microsoft Word
• Microsoft Excel