Jobtailor is seeking a Through-Life Support Lead to manage global service desk operations and sustainment for key SRT equipment. The role focuses on asset management, SLAs, and cross-country coordination with in-country teams and third parties.
You will oversee Zuper task management and Zendesk ticketing, drive improvements, report performance metrics, and provide strategic updates to senior management during weekly reviews.
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Through-Life Systems Manager: Global Asset & SLA Lead employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.