At a Glance
- Tasks: Manage daily operations, ensure timely deliveries, and provide top-notch customer support.
- Company: Join DSV, a leader in logistics with a focus on teamwork and excellence.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Dynamic role with opportunities to learn and grow in the logistics industry.
- Why this job: Be the go-to person for customers and make a real difference in logistics.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 25000 - 32000 £ per year.
DSV is seeking a customer service professional to manage day-to-day contract operations, ensuring operational requirements are met and deliveries are on time in full.
You will provide first line support to customers and DSV, helping to resolve issues proactively while promoting best practices across departments.
You will also handle KPI reporting and customer invoicing processes.
Ideal candidates will have prior customer service experience, strong communication and organisational skills, and
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We think you need these skills to ace Logistics Admin & Customer Service Specialist in Thrapston
Customer Service Experience
Communication Skills
Organisational Skills
Issue Resolution
KPI Reporting
Invoicing Processes
Proactive Problem-Solving
