- Own end-to-end, high-volume hiring across the Operations function, including Complaints, Fraud, Financial Crime and Customer Operations
- Build scalable recruitment processes that keep pipelines moving quickly while maintaining candidate and hiring manager experience
- Partner with leaders and hiring managers to guide conversations and influence decisions using data, insight and empathy
- Adapt recruitment processes as hiring volume and priorities shift
- Use AI and automation to streamline hiring processes
- Develop creative sourcing strategies and identify untapped channels and talent pools
- Use historical data to plan future pipeline needs
- Identify bottlenecks and reshape hiring processes to improve conversion efficiency
- Potentially support hiring in Credit, Growth and Central Business during quieter periods
- Complete a task presentation during the final onsite interview
Requirements
- Previous experience hiring Operations roles or a track record of managing high-volume recruitment
- Excellent stakeholder management skills, including the ability to build relationships and push back when needed
- Data-driven approach and comfort reporting on hiring processes and outcomes
- Excellent written and verbal communication skills
- Experience adopting AI into everyday workflows
- Experience working in fast-paced scale-up organisations
- Comfortable supporting areas outside the core remit
- Right to work in the UK
- Ability to be in the office three days per week
Core Competencies
Demonstrates expertise in high-volume recruitment processes, utilizing data-driven strategies and AI to enhance efficiency and candidate experience. Proven ability to build relationships with stakeholders and adapt to changing hiring needs in fast-paced environments.
Highest-signal resume keywords
- High-Volume Recruitment
- Stakeholder Management
- Data-Driven Decision Making
- AI Integration in Recruitment
- Fast-Paced Scale-Up Experience
Hard Skills
- Recruitment Process Optimization
- Data Analysis
- Sourcing Strategies
- Hiring Process Improvement
- Candidate Experience Management
Soft Skills
- Relationship Building
- Empathy
- Communication Skills
Industry Keywords
- Operations Recruitment
- Financial Crime
- Customer Operations
- Fraud Management
Tools & Technologies
- AI Tools
- Automation Software
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Talent Partner – Operations employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
