At a Glance
- Tasks: Own the front door and improve service through automation and strategic delivery.
- Company: Join a forward-thinking tech company focused on innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a chance to shape the future of technology.
- Why this job: Make a real impact by solving problems and enhancing business efficiency.
- Qualifications: Recent graduates or those with 1-2 years of experience in scripting and automation.
The predicted salary is between 25000 - 32000 £ per year.
Responsibilities
- Own the front door. Triage, prioritise, route, and keep stakeholders informed on everything coming into SYSSEC.
- Improve the service, continuously. Look for recurring patterns, find root causes, and change the conditions that created them.
- Build things that reduce the work. Scripts, automations, integrations, paved-road workflows.
- Be a partner to the business. Help colleagues get more out of their devices, applications, and AI tools.
- Contribute to strategic delivery. Around 20% of the role is higher-leverage work: contributing to platform design, supporting infrastructure decisions.
Qualifications
- This is an Associate/IC1 role, suited to a talented graduate or someone with a year or two behind them.
- Comfortable writing scripts and configuring automations.
- Already AI-native, not AI-curious.
- Given a problem, researches it, tests it, forms a view, and comes back with a recommendation rather than a question.
- #J-18808-Ljbffr
We think you need these skills to ace Systems Associate – Graduate/Entry-level
Triage and Prioritisation
Stakeholder Communication
Root Cause Analysis
Scripting
Automation Configuration
Integration Development
Workflow Design
