At a Glance
- Tasks: Manage relationships with investigator sites and support their performance across studies.
- Company: Join a leading clinical research organisation with a focus on collaboration.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with opportunities to enhance site experiences and career development.
- Why this job: Make a real impact in clinical research while building strong site relationships.
- Qualifications: Bachelor's degree in life sciences or equivalent experience in clinical operations.
The predicted salary is between 40000 - 50000 £ per year.
Responsibilities
- Independently manage relationships with a portfolio of investigator sites.
- Support their engagement and performance across studies.
- Act as a trusted liaison, advocating for site needs internally while supporting ICON processes and expectations.
- Contribute to clinical research activities, taking responsibility for your deliverables and working collaboratively.
- Build and maintain strong relationships with assigned sites, acting as their central ICON contact across multiple studies.
- Support sites in resolving operational issues, coordinating with internal teams to provide timely solutions.
- Gather and synthesize site feedback to inform feasibility assumptions, protocol design, and process improvements.
- Monitor site-level performance metrics and collaborate with study teams to address recruitment or quality challenges.
- Contribute to the design and delivery of engagement activities and communications to enhance the site experience.
- Share best practices with colleagues and support onboarding of new Site Partners as needed.
Qualifications
- Bachelor's degree in life sciences, healthcare, business, or related field, or equivalent clinical research experience.
- Experience in site-facing roles, site management, or clinical operations within CRO, pharma, or healthcare.
- Strong communication, relationship-building, and problem-solving skills.
- Good understanding of site operations and factors influencing recruitment and quality.
- Organized and proactive, with the ability to manage multiple sites and competing priorities.
- Collaborative team player with a commitment to delivering a high-quality site experience.
We think you need these skills to ace Site Partner II in Swansea
Communication Skills
Problem-Solving Skills
Organizational Skills
Teamwork
Compassion
Flexibility
Adaptability
