- Support delivery of the AI ‘Adopt’ programme alongside other Small Business Unit activities
- Monitor, verify, record, analyse and report progress against milestones, financial targets, outputs and outcomes
- Monitor risks and issues and support timely mitigation
- Create and maintain budget spreadsheets
- Raise and process purchase orders and invoices in compliance with procedures
- Collect expenditure evidence from grant recipients and check compliance with funding rules
- Support team governance and arrange project meetings
- Produce agendas, minutes, presentations, risk and issue logs, action lists and project plans
- Liaise with Operations and Compliance Teams to provide reporting data
- Liaise with stakeholders and partner organisations
- Carry out project administration, including room and refreshment bookings and handling enquiries
- Manage programme email inboxes
- Coordinate workshops and events, including feedback collection, venue booking and attendee registration
- Liaise with Marketing and Communications Teams on promotional information, materials and case studies
- Perform other reasonable duties supporting the Small Business Directorate
Requirements
- Knowledge of project management, including data analysis, project planning and evaluation
- Well-developed IT skills
- Experience using financial and content management systems and processes
- Excellent report writing skills
- In-depth knowledge of Excel, PowerPoint and Word
- In-depth knowledge of database systems such as Salesforce, including data entry and cleansing
- Experience using CRM systems
- Knowledge of data collection software such as Microsoft Forms and Smart Survey
- Excellent written and verbal communication skills
- Strong interpersonal and customer service skills
- Ability to effectively develop and implement work plans
- Ability to achieve deadlines and targets in a KPI process-driven environment
- Excellent attention to detail and high professional standards
- Proficiency in administrative procedures
- Experience coordinating events
- Ability to multitask and collaborate with team members
- Ability to work on own initiative
- Willingness to be flexible based on team requirements
Core Competencies
Demonstrates expertise in project management, data analysis, and financial oversight, with strong capabilities in report writing and stakeholder communication. Proficient in administrative procedures and event coordination, ensuring compliance and effective collaboration across teams.
Highest-signal resume keywords
- Project Management
- Data Analysis
- Report Writing
- Event Coordination
- CRM Systems
Hard Skills
- Data Analysis
- Project Planning
- Budget Management
- Report Writing
- Event Coordination
- Database Management
- KPI Tracking
- Administrative Procedures
- Financial Systems
- Data Collection Software
Soft Skills
- Excellent Communication
- Interpersonal Skills
- Customer Service
- Attention to Detail
- Multitasking
Industry Keywords
- Small Business Unit
- Governance
- Stakeholder Liaison
- Compliance
- Funding Rules
Tools & Technologies
- Excel
- PowerPoint
- Word
- Salesforce
- Microsoft Forms
- Smart Survey
- CRM Systems
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Small Business Service Executive employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.