At a Glance
- Tasks: Diagnose complex issues and guide teams on SketchUp products.
- Company: JobTailor, a leading tech company in the UK.
- Benefits: Competitive salary, flexible working hours, and professional development opportunities.
- Other info: Opportunity to mentor colleagues and contribute to training materials.
- Why this job: Join a dynamic team and make a real impact on product quality.
- Qualifications: Experience in technical support and strong problem-solving skills.
The predicted salary is between 40000 - 50000 £ per year.
Job Tailor in the United Kingdom is seeking an experienced Tier 3 technical support specialist for Sketch Up products and entitlement systems.
You will diagnose complex issues, reproduce defects, and guide internal teams with clear, actionable steps.
You will collaborate with engineering and product teams on escalations, mentor colleagues, and author training materials and documentation to enable rapid and reliable workarounds.
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We think you need these skills to ace Senior Technical Support Analyst and SketchUp Bug Debugging
Technical Support
Bug Debugging
Issue Diagnosis
Defect Reproduction
Collaboration
Mentoring
Documentation Authoring
