- Support the team in delivering excellence in media planning and client servicing
- Support the planning process, particularly research
- Produce competitive reviews and target audience analysis
- Manage media plans under line manager direction
- Build rapport with relevant media owners
- Support the smooth day-to-day running of client business
- Understand clients’ challenges, categories and competitors
- Lead responses to smaller client briefs with senior support
- Coordinate client status meetings and maintain accurate, timely status reports
- Build collaborative relationships with Goodstuffers
- Manage workload, expectations and deadlines
- Support the team and adapt to changing daily demands
- Maintain financial accuracy across clients
- Enter bookings promptly and accurately
- Manage purchase orders, invoicing and finance queries
- Complete weekly timesheets accurately and consistently
Requirements
- Previous experience in a client-facing role, managing day to day communication with clients
- Good knowledge of the fundamentals of media best practice
- Experience operating across all main media channels in a planning capacity
- Comfortable working in a fast paced environment with a detail-orientated approach
- Exceptional client servicing skills and ability to manage various stakeholders across a range of brands
- Collaborative relationship-building skills with internal teams, including investment, insight and data
- Excellent written and oral communication and presentation skills
- Strategic and creative mindset with ability to address client objectives inventively
- Passion for media and communications
- Desire to continually learn and develop planning and client servicing skills
- Creative, analytical and numerical ability
- Ability to manage workload, expectations and deadlines
- No educational credential explicitly required
Core Competencies
Demonstrates strong client servicing and media planning capabilities, with a focus on building collaborative relationships and managing multiple stakeholders effectively. Possesses a strategic mindset and a detail-oriented approach to deliver accurate media plans and financial management.
Highest-signal resume keywords
- Client-Facing Experience
- Media Planning Best Practices
- Stakeholder Management
- Communication Skills
- Analytical Ability
Hard Skills
- Media Planning
- Competitive Review Production
- Target Audience Analysis
- Financial Accuracy Management
- Purchase Order Management
- Invoicing
- Timesheet Management
Soft Skills
- Client Servicing Skills
- Collaborative Relationship-Building
- Detail-Oriented Approach
- Creative Mindset
- Adaptability
Industry Keywords
- Media Channels
- Client Briefs
- Status Reports
- Fast-Paced Environment
- Communication Strategies
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Senior Planning Executive employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.