Senior Manager, Client Services

Senior Manager, Client Services

Full-Time 50000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage client relationships and deliver impactful influencer marketing campaigns.
  • Company: Join a leading agency known for its innovative social media strategies.
  • Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
  • Other info: Dynamic team environment with a focus on collaboration and measurable impact.
  • Why this job: Be at the forefront of social media trends and make a real difference for clients.
  • Qualifications: 5-7 years in client services with a passion for social media and influencer marketing.

The predicted salary is between 50000 - 65000 £ per year.

  • Overview
  • You own your client relationships end-to-end: from brief intake and strategic alignment to influencer marketing campaign delivery and performance reporting
  • You translate client business and marketing briefs into data-driven social media strategies, ensuring KPIs, platform selection and creator fit are aligned from day one
  • You develop and present pitches for new business, upsell opportunities, and influencer activations, positioning Pulse's social-first capabilities with confidence and commercial instinct
  • You oversee influencer campaign execution in close collaboration with internal strategy, talent, and content production teams, keeping timelines, budgets, and stakeholder communication on track
  • You analyze and present campaign performance data across key social media metrics, drawing clear conclusions and actionable recommendations for your clients

Requirements

  • You have 5-7 years of experience in client services or account management at a social media, influencer marketing, or digital agency
  • You are obsessed with social. You know what is trending, what big brands are up to and which creators are hot right now
  • You communicate clearly and confidently, in writing and in person, and can manage multiple client demands without losing composure
  • You are commercially minded and able to identify and develop opportunities within existing accounts
  • You are solution-oriented, structured, and a reliable partner for both clients and colleagues
  • You are open to feedback, collaborative by nature, and motivated by delivering work that makes a measurable difference
  • ATS Optimization Keywords
  • Hard Skills
  • data-driven social media strategies
  • influencer marketing
  • campaign performance analysis
  • KPI alignment
  • pitch development
  • campaign execution
  • budget management
  • timeline management
  • stakeholder communication
  • social media metrics
  • Soft Skills
  • client relationship management
  • clear communication
  • composure under pressure
  • commercial mindset
  • opportunity identification
  • solution-oriented
  • structured approach
  • collaboration
  • feedback receptiveness
  • motivation for measurable impact
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Contact Details:

Jobtailor Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Manager, Client Services

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Jobtailor and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Jobtailor are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Jobtailor on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Jobtailor. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Senior Manager, Client Services

Client Relationship Management
Data-Driven Social Media Strategies
Influencer Marketing
Campaign Performance Analysis
KPI Alignment
Pitch Development
Campaign Execution

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Jobtailor. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Jobtailor:Show us that you’ve done your homework! In your application, briefly mention what you admire about Jobtailor’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Jobtailor

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Jobtailor will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Jobtailor, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.