- Develop Leadership content and new platform functionalities in partnership with subject matter experts
- Deliver online and in-person training sessions
- Work with business partners to identify training needs
- Create instructor-led and virtual training using innovative solutions
- Partner with multiple teams to forecast potential contact drivers, plan troubleshooting, and curate learning experiences
- Develop measurable learning objectives and materials that promote transfer, retention, and application
- Design and develop coursework, facilitate sessions, and manage online courses
- Collaborate with project managers, subject matter experts, and stakeholders to create learning solutions aligned with organizational objectives
- Apply instructional design principles and methodologies to develop e-learning modules, SME-led training, multimedia resources, and other learning materials using AI
- Apply agile project management to manage priorities, timelines, and changing requirements
- Create and curate visually appealing, user-friendly instructional content
- Evaluate training effectiveness through feedback and evaluations and improve programs
- Create technical upskilling materials, including facilitator and participant materials, slide decks, instructional guides, job aids, scripts, storyboards, and video captures
- Create interactive online training using the Articulate 360 suite (Rise and Storyline)
- Facilitate virtual instructor-led sessions
Requirements
- Bachelor’s degree in a relevant field and / or previous relevant working experience in graphic or instructional design for 5+ years
- 2+ years of experience using Articulate 360 suite (or similar)
- Ability to facilitate technical workshops in-person or virtual in an engaging manner
- Excellent oral and written communication skills in English
- Understanding of AI, technology and best practices in the e-learning field
- Ability to effectively convey technical information to non-technical colleagues
- Experience developing content and supporting Digital Adoption Platforms (DAP), such as WalkMe
- Solid knowledge of instructional theory and instructional systems design, including assessment
- Ability to thrive in a collaborative environment and to bring an energetic and innovative approach to work
- Ability to interact with all levels within the organization
- Experience within a corporate environment with global multi-site operations is considered an advantage
Core Competencies
Demonstrates expertise in instructional design and e-learning development, utilizing tools like Articulate 360 to create engaging training materials. Proficient in applying agile project management principles to deliver effective learning solutions aligned with organizational goals.
Highest-signal resume keywords
- Instructional Design
- Articulate 360 Suite
- E-Learning Development
- Agile Project Management
- Training Facilitation
Hard Skills
- Instructional Design Principles
- E-Learning Module Development
- Content Development
- Assessment Design
- Technical Upskilling Materials
Soft Skills
- Excellent Communication Skills
- Collaborative Teamwork
- Innovative Problem Solving
- Engaging Facilitation
Industry Keywords
- Corporate Training
- Global Multi-Site Operations
- Learning Experience Design
- Training Effectiveness Evaluation
Tools & Technologies
- Articulate 360
- Digital Adoption Platforms
- AI in E-Learning
- Multimedia Resources
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Senior Learning Specialist employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
