Senior Digital Product Owner

• Own and shape a 12-month rolling roadmap across the product domain




• Lead forward planning, discovery, research, customer testing, and operational and feasibility assessments




• Establish success criteria and measures to support evidence-based prioritisation and impact measurement




• Drive end-to-end discovery using data, insight, and stakeholder input




• Collaborate with engineering, UX, operations, data, and risk teams to deliver intuitive, accessible, and compliant digital journeys




• Drive continuous improvement through performance analytics, experimentation, and customer and adviser feedback




• Represent the Digital Propositions team in governance and prioritisation forums




• Communicate progress, risks, decisions, and outcomes




• Provide oversight across Product Owner activity and ensure alignment with team goals, strategic priorities, and OKRs




• Establish and uphold standards for Product Owner ways of working




• Enable decision-making across Product Owners and ensure work contributes to measurable outcomes and product strategy




• Coach and develop Product Owners




• Foster accountability, continuous improvement, and shared learning




• Report to the Lead Product Owner

Requirements

• Strong experience in digital product ownership within financial services or similar heavily-regulated environments




• Proven ability to deliver measurable improvements to digital servicing journeys




• Strong understanding of digital and legacy servicing models and operational impacts




• Experience working with regulatory frameworks, including Consumer Duty or equivalent




• Demonstrated ability to drive forward discovery, plan ahead, and apply evidence to decision-making




• Strategic thinking and ability to anticipate needs and plan effectively




• Ability to analyse and interpret data, research, and digital performance metrics




• Strong communication, influencing, and cross-disciplinary collaboration skills




• Strong understanding of regulatory requirements, especially Consumer Duty




• Experience working in agile delivery environments




• Strong leadership and coaching capability, with a track record of developing Product Owners




• Ability to set and uphold standards and apply best practices across multiple Product Owners




• Desirable: experience in proposition development or digital transformation




• Desirable: understanding of UK life and pensions servicing models

Core Competencies

Demonstrates strong digital product ownership capabilities within heavily-regulated environments, with a focus on delivering measurable improvements and driving strategic initiatives. Proficient in stakeholder collaboration, data analysis, and coaching Product Owners to uphold best practices and standards.

Highest-signal resume keywords

• Digital Product Ownership




• Regulatory Frameworks




• Agile Delivery




• Data Analysis




• Leadership and Coaching

ATS Optimization Keywords

Hard Skills

• Digital Servicing Journeys




• Operational Impact Assessment




• Evidence-Based Decision-Making




• Performance Analytics




• Customer Testing

Soft Skills

• Communication




• Influencing




• Cross-Disciplinary Collaboration




• Strategic Thinking




• Continuous Improvement

Industry Keywords

• Financial Services




• Consumer Duty




• Digital Transformation




• Proposition Development




• UK Life and Pensions Servicing Models