Senior Complex Investigator

• Overview
• Lead end-to-end specialist investigations involving the highest levels of complexity, sensitivity, independence or organisational risk, including senior or executive conduct, high-stakes whistleblowing matters, criminal or regulatory-sensitive concerns, and matters with UK or international dimensions.
• Operate effectively in highly ambiguous, high-pressure or high-profile circumstances, balancing legal, regulatory, colleague, reputational and business considerations while maintaining independence, pace, quality and standards.
• Prioritise effectively across multiple complex investigations, escalating risks, dependencies and resource pressures where required.
• Where required, act as the point of contact for external or third-party investigation support.
• Maintain accurate case records and ensure investigations are conducted in line with internal standards, employment law, regulatory expectations and industry best practice.
• Maintain strong knowledge of the interpretation and application of the Equality Act, Employment Rights Act, ACAS Code, SYSC18 whistleblowing obligations and other relevant UK expectations.
• Analyse complex and sometimes conflicting information to identify key facts and clearly articulate risks.
• Apply sound professional judgement to reach objective, proportionate and well-reasoned conclusions in high-quality investigation reports that clearly set out facts, analysis and findings.
• Communicate complex, sensitive or high-stakes issues in a clear, structured and credible way for senior leadership and executive audiences, maintaining independence, objectivity and defensibility in all verbal and written outputs.
• Act as a trusted partner to executive level senior leaders, HR, Legal, Risk and other specialist functions.
• Identify opportunities to improve WRI investigation practices, processes and outcomes.
• Contribute to shaping team capability and direction by coaching and bringing in external insights and best practice.
• Support a learning culture through knowledge sharing and personal development.

Requirements

• Strong investigations skills leading complex, sensitive or high-risk internal investigations end to end
• Strong professional judgement, with the ability to operate independently in ambiguous, high-pressure or high-profile situations while maintaining pace, quality and procedural fairness
• Ability to analyse complex, incomplete or conflicting evidence, identify key facts, assess risk and reach objective, proportionate and well-reasoned conclusions
• Excellent written communication skills, including the ability to produce clear, structured, evidence-based and defensible investigation reports suitable for senior or executive-level audiences
• Strong verbal communication and stakeholder management skills, with credibility to engage effectively with senior leaders, HR, Legal, Risk and other specialist functions while maintaining independence and objectivity
• Good working knowledge of relevant UK employment law, regulatory expectations and industry practice, including the Equality Act, Employment Rights Act, ACAS Code and SYSC18 whistleblowing obligations
• Ability to manage and prioritise multiple complex investigations, balancing competing risks, deadlines, stakeholder needs and resource pressures
• High standards of integrity, independence and professional courage, including the confidence to provide clear challenge and deliver difficult messages where required
• ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility.

• Hard Skills
• Investigations Skills
• Evidence Analysis
• Risk Assessment
• Report Writing
• Case Record Maintenance
• Soft Skills
• Independence
• Integrity
• Professional Courage
• Communication Skills
• Coaching
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