At a Glance
- Tasks: Design and optimise business processes in financial services, ensuring top-notch service delivery.
- Company: Join a leading firm known for its innovative approach in the financial sector.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to mentor and support junior team members.
- Why this job: Make a real impact by shaping solutions that drive client success in financial services.
- Qualifications: Proven experience in business process design and strong stakeholder management skills.
The predicted salary is between 70000 - 90000 £ per year.
Responsibilities
- Design and optimise business processes and service delivery models, including as-is/to-be process mapping, service catalogue definition, and the establishment of SLAs, KPIs, performance frameworks, and governance controls.
- Develop key operating model components such as roles and responsibilities, workflow design, service management structures, and transition and mobilization approaches.
- Support the qualification and shaping of managed service opportunities by working with senior stakeholders to understand client objectives, operating environments, and constraints.
- Contribute to bid strategy development by defining win themes and creating clear, compelling narratives that align client needs, policy drivers, and Pw C’s differentiators.
- Translate regulatory, policy, and operational requirements into scalable service designs, while supporting bid development through high-quality written responses and solution articulation.
- Collaborate with commercial, finance, and cross-functional teams (technology, delivery, risk) to inform pricing, ensure integrated solution design, support governance forums, and enable a smooth transition from solutioning into delivery.
Requirements
- Strong experience in business process design, operating model development, or managed service solutioning.
- Experience working on outsourced services, operations transformation, or managed services environments, ideally within Financial Services (Banking, Insurance, or Asset & Wealth Management).
- Experience contributing to bids or solution design activities, including written responses for client proposals.
- Ability to translate complex operational concepts into clear, structured, and compelling documentation.
- Understanding of service design principles, including KPIs, SLAs, governance models, and control frameworks.
- Strong stakeholder management skills, with the ability to work effectively within multidisciplinary teams.
- Experience coaching or supporting junior team members in structured delivery environments.
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We think you need these skills to ace Senior Business Solution Architect – Financial Services
Business Process Design
Operating Model Development
Managed Service Solutioning
Outsourced Services Experience
Operations Transformation
Bid Strategy Development
Written Communication Skills
