- Deliver enforcement projects and casework to agreed timetables and high quality
- Lead multidisciplinary case teams
- Define work scope and identify potential consumer or competition harm
- Gather and analyse evidence to assess compliance
- Use resources effectively and manage risks
- Produce written documents and materials for internal and external audiences
- Input to policy development to help design enforceable policy interventions
- Develop proactive strategies to encourage stakeholder compliance with imposed remedies
- Develop working relationships with Ofcom policy, legal, and operational teams
- Maintain fair and professional relationships with external stakeholders, including investigated companies and public bodies
- Represent Ofcom’s position at meetings
- Set out key learnings for industry and Ofcom, communicate what good compliance looks like, and explain implications of non-compliance
Requirements
- Project management skills to organise tasks, set clear goals, manage resources effectively, monitor progress, and run projects in accordance with public guidance
- Ability to build and maintain constructive and productive working relationships with internal stakeholders
- Ability to engage with external stakeholders in a fair and professional way
- Ability to lead and work collaboratively with multidisciplinary teams
- Ability to support colleagues to deliver work and develop their careers
- Excellent verbal and written communication skills
- Strong written communication and drafting skills
- Confidence communicating arguments in person
- Experience analysing different types of evidence, identifying key issues, and translating findings into comprehensive, well-reasoned written arguments and recommendations
- IT skills, including use of Microsoft Office products
Core Competencies
Demonstrates strong project management skills, effective stakeholder engagement, and the ability to lead multidisciplinary teams while producing high-quality written communications and policy recommendations.
Highest-signal resume keywords
- Project Management
- Stakeholder Engagement
- Multidisciplinary Team Leadership
- Written Communication
- Evidence Analysis
ATS Optimization Keywords
Hard Skills
- Project Management Skills
- Evidence Analysis
- Policy Development
- Compliance Assessment
- Risk Management
Soft Skills
- Relationship Building
- Collaboration
- Communication Skills
- Professionalism
- Supportive Leadership
Industry Keywords
- Enforcement Projects
- Consumer Harm
- Competition Harm
- Stakeholder Compliance
- Ofcom
Tools & Technologies
- Microsoft Office
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Senior Associate, Enforcement employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.