At a Glance
- Tasks: Provide face-to-face and digital support to customers in banking branches.
- Company: Join the trusted Lloyds and Halifax teams in the UK.
- Benefits: Gain valuable experience, with opportunities for career progression.
- Other info: Collaborative environment with a focus on personal growth.
- Why this job: Make a real difference by helping customers navigate their banking needs.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Jobtailor is seeking a customer service enthusiast to work in Lloyds and Halifax branches in the United Kingdom. You will provide face-to-face support, perform everyday banking tasks, and help customers feel confident in using online and mobile banking.
In this role, you will:
- Support vulnerable customers
- Assist with bereavement and fraud concerns
- Promote digital services
- Collaborate with colleagues to deliver exceptional service
- Explore progression into other roles
We think you need these skills to ace Banking Customer Support Specialist (In-Branch & Digital) in Scunthorpe
Customer Service Skills
Face-to-Face Communication
Digital Banking Knowledge
Empathy
Problem-Solving Skills
Fraud Awareness
Bereavement Support
