Jobtailor in the United Kingdom is seeking a Training and Coaching specialist to deliver engaging induction programmes and ongoing training across Customer Operations and Emergency Out-of-Hours teams. You will develop skills and confidence, manage training materials, and provide live coaching on the floor.
You will use data and health checks to identify gaps, perform root cause analysis, maintain the Skills Matrix, and support change initiatives while ensuring policy and procedures are followed.
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Training & Quality Lead - Customer Operations in Salford employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
