Delivering a high-quality rent accounting service, ensuring accurate posting of rental income and resolving allocation queries.
Managing direct debits for both rented and leasehold accounts, and supporting residents to move to automated payment methods.
Working closely with Arrears Prevention & Recovery Officers to identify residents at risk and provide early support.
Processing refunds, credit transfers, and insurance payments, while monitoring for potential money laundering concerns.
Collaborating across teams to ensure rent accounts are set up, maintained, and closed correctly.
Supporting performance monitoring and contributing to service improvements through data analysis and resident feedback.
Requirements
- A customer-focused mindset with excellent communication skills.
- Strong attention to detail and confidence working with financial data.
- Ability to manage competing priorities and work flexibly across the housing directorate.
- A commitment to continuous improvement and delivering value for money.
- Awareness of safeguarding, equality, and data protection responsibilities.
- High School Graduate
Core Competencies
Demonstrates expertise in rent accounting services, ensuring accurate financial data management and effective communication with residents. Committed to continuous improvement and compliance with safeguarding and data protection standards.
Highest-signal resume keywords
- Rent Accounting
- Financial Data Management
- Customer-Focused Mindset
- Attention to Detail
- Data Analysis
ATS Optimization Keywords
Hard Skills
- Accurate Posting of Rental Income
- Processing Refunds
- Credit Transfers
- Insurance Payments
- Monitoring for Money Laundering
Soft Skills
- Excellent Communication Skills
- Ability to Manage Competing Priorities
- Commitment to Continuous Improvement
Certifications & Qualifications
- High School Graduate
Industry Keywords
- Arrears Prevention
- Safeguarding
- Equality
- Data Protection
- Automated Payment Methods
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Rent Accounting Officer in Romford employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
