Resourcing Associate Manager

• Own resource assignments across enterprise and growth client engagements from demand through confirmed placement and mobilisation
• Match people to work based on skills, experience, career goals, preferences, client needs, location, industry, and preferred working arrangement
• Balance billable utilisation with colleagues’ development and wellbeing
• Maintain a forward-looking view of availability using confirmed end dates and pipeline signals
• Flag capacity constraints and skills gaps to leadership
• Support the Bench Management Policy and Utilisation & Time Recording Policy
• Suggest bench assignments and keep colleagues on creditable internal work orders or Small Projects
• Maintain clean, current resourcing data across Timely and the HRIS
• Support automation of the monthly bench report
• Monitor non-billable bench time and provide early warnings
• Contribute to weekly Engine Room checkpoints
• Build, curate, and grow a trusted associate pool
• Source associates proactively based on recurring demand and pipeline
• Own associate onboarding, quality assurance, engagement, and offboarding
• Maintain associate records, availability, rates, and compliance status
• Coordinate associate contracts, rates, compliance, and IR35 status with Commercial and People Operations
• Prioritise AI and automation across resourcing, matching, and reporting
• Identify manual tasks and design tool-supported processes
• Help specify and adopt resourcing tooling
• Champion accurate underlying data
• Provide the Chief Consulting Officer with management information on availability, assignments, bench position, and associate coverage
• Act as the main resource contact for Engagement and Delivery Managers
• Coordinate with the CRO function to align resourcing forecasts with the sales pipeline

Requirements

• Proven experience in resource management, staffing, workforce planning, or delivery operations, ideally within a consultancy, professional services, or technology environment
• Track record of matching people to work against multiple, sometimes competing, criteria
• Experience building or managing an associate, contractor, or freelance network is a strong advantage
• Comfortable balancing billable utilisation with investment in people
• AI-first approach and ability to use automation to remove manual work
• Highly organised, with strong attention to data accuracy
• Clear, direct communication and ability to set honest expectations about capacity and priorities
• Confidence working with data and management information
• Experience with time-recording and HR tools
• Ability to collaborate across delivery, commercial, and People functions
• Familiarity with cloud consultancy delivery and roles is desirable
• Awareness of public-sector delivery and security-clearance requirements is desirable
• Exposure to IR35 and contractor compliance considerations is desirable
• Experience introducing or improving resourcing tooling and automation is desirable
• Must be eligible to pass SC clearance checks
• Right to work in the UK required

Core Competencies

Demonstrates expertise in resource management, staffing, and workforce planning within consultancy or professional services, with a strong focus on data accuracy and automation. Capable of balancing billable utilization with colleague development while effectively managing associate networks and compliance.

Highest-signal resume keywords

• Resource Management
• Workforce Planning
• AI-First Approach
• Data Accuracy
• Associate Network Management

Hard Skills

• Staffing
• Delivery Operations
• Time-Recording Tools
• HR Tools
• Resourcing Tooling
• Automation
• Data Management
• Compliance Management
• Capacity Planning
• Public-Sector Delivery

Soft Skills

• Clear Communication
• Organizational Skills
• Collaboration
• Attention to Detail
• Expectation Management

Certifications & Qualifications

• SC Clearance Eligibility

Industry Keywords

• Consultancy
• Professional Services
• Technology Environment
• IR35 Compliance
• Contractor Compliance

Tools & Technologies

• Timely
• HRIS
• Automation Tools
• Resourcing Tools