Support the effective scheduling and deployment of colleagues
Accurately administer resource requirements and maintain relevant workforce information
Help ensure operational areas are appropriately resourced across Airside Security, Car Parks, Cleaning, Customer Experience, Engineering, Terminal Security and Soft Services
Maintain Resource Management Systems and colleague data relating to staff moves, new starters, leavers, annual leave, overtime, shift swaps and flexible working shifts
Review operational colleague timecards and resolve exceptions
Provide Resource Team Managers and Schedulers with accurate information for decision-making
Collate data sets for ad hoc requests from the Resource Leadership Team and stakeholders
Support meeting administration, including minute taking
Request third-party resources according to operational demands
Support continuous improvement and improve personal effectiveness and efficiency
Undertake other duties reasonably requested by the company
Maintain compliance with Company Health and Safety Policies and safe working practices
Maintain knowledge of airport facilities and layout and assist with passenger and airport-user queries
Support the smooth running of London Stansted Airport
Requirements
- Experience using Resource Management Systems, such as Kronos or Dimensions, would be an advantage
- Ability to use initiative and respond flexibly to rapidly changing priorities
- Ability to work effectively as part of a team
- Good IT skills, including Microsoft Word, Excel and PowerPoint
- A positive, flexible and enthusiastic approach to work
- A creative and proactive approach to tasks and problem-solving
- Effective communication skills, with the ability to communicate with people at all levels, including third parties
- Strong organisational, planning and prioritisation skills
Core Competencies
Demonstrates expertise in Resource Management Systems, effective scheduling, and operational support within airport environments. Strong organizational and communication skills are essential for managing workforce information and collaborating with various stakeholders.
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Resource Administrator employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
