- Lead the evaluation, testing, and operational implementation of AI-powered research services platforms
- Develop testing protocols
- Coordinate pilot programs
- Collect feedback and provide recommendations for implementation and adoption
- Assess new functionality and enhancements to existing AI research platforms
- Evaluate platform performance and recommend activation or disablement of features based on business and security needs
- Partner with Research Services leadership and key stakeholders to evaluate emerging AI research technologies
- Support recommendations for platform selection, implementation, and continuous improvement
- Coordinate vendor due diligence and security review processes
- Obtain required vendor documentation and facilitate security and risk assessments
- Serve as the primary operational liaison with Innovation & AI, Litigation Services, AI Services, and Technology & Information Services teams
- Support the evaluation, acquisition, and ongoing management of AI research platforms
- Promote effective work practices, work as a team member, and show respect for co-workers
Requirements
- Skills in using AI platforms
- Superior knowledge of legal and non-legal electronic and print resources
- Superior communication skills
- A bachelor’s degree or equivalent
- Relevant professional and cumulative experience
- Master’s degree or J.D. preferred
Core Competencies
Demonstrates expertise in evaluating and implementing AI-powered research platforms, with a strong focus on testing protocols, vendor management, and stakeholder collaboration. Possesses superior communication skills and a solid understanding of legal and non-legal resources.
Highest-signal resume keywords
- AI Platform Evaluation
- Testing Protocol Development
- Vendor Due Diligence
- Stakeholder Collaboration
- Communication Skills
Hard Skills
- AI Platform Skills
- Testing Protocols
- Platform Performance Assessment
- Feature Evaluation
- Implementation Recommendations
Soft Skills
- Team Collaboration
- Respect for Co-Workers
Certifications & Qualifications
- Bachelor's Degree
- Master's Degree
- J.D. Preferred
Industry Keywords
- AI Research Services
- Vendor Documentation
- Security Assessments
- Operational Liaison
- Continuous Improvement
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Research Services Manager – Operations, AI Platforms employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
