At a Glance
- Tasks: Lead exciting research projects and manage client relationships while guiding a dynamic team.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Thriving environment with excellent career advancement opportunities.
- Why this job: Make a real impact by delivering high-quality insights and shaping client strategies.
- Qualifications: Experience in quantitative research and strong analytical skills are essential.
The predicted salary is between 45000 - 55000 £ per year.
Responsibilities
- Lead and deliver high-quality research projects for clients
- Manage client relationships as the main point of contact for projects
- Oversee project teams, ensuring timely delivery within budget
- Manage project finances to ensure profitability
- Review and ensure the quality of project materials and deliverables
- Contribute to business development opportunities by identifying new clients and developing existing accounts
- Guide and manage junior team members
Requirements
- Experience managing quantitative tracking studies from set-up through to reporting
- Strong understanding of quantitative research methodologies and tracker design
- Experience designing surveys and questionnaires for ongoing trackers
- Ability to analyse trend data and turn findings into clear insights
- Confident presenting results and recommendations to clients and stakeholders
- Proficiency in Excel, Power Point
- Excellent attention to detail and commitment to high-quality delivery
- Excellent communication skills, both written and verbal
- Strong organisational and time management skills, being a quick learner and detail-oriented
- Strong numeracy skills and attention to detail
- Financial awareness: experience in proactively managing finances on projects and ensuring project profitability
- Proficient in data analysis software (e. g., SPSS, Q, R)
- Knowledge of core AI and machine learning concepts in research, such as predictive modelling and sentiment analysis
- Ability to evaluate and implement AI solutions effectively
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We think you need these skills to ace Research Manager – CX
Project Management
Client Relationship Management
Quantitative Research Methodologies
Survey Design
Data Analysis
Trend Analysis
Presentation Skills
