- Manage referrals and workflow systems
- Support specialist placement administration
- Manage shared inboxes and respond to enquiries
- Maintain accurate databases and records
- Produce reports and management information
- Support meetings, panels and governance processes
- Process financial documentation and resolve queries
- Work closely with schools, providers, families and internal colleagues
- Support children and young people with SEND in accessing appropriate educational placements and resources
Requirements
- Experience providing administrative or business support
- Confidence using Microsoft Office, particularly Outlook, Word and Excel
- Excellent organisational and communication skills
- Ability to manage competing priorities and deadlines
- Strong attention to detail and accuracy
- Ability to build positive working relationships
- Ability to work independently and as part of a team
- 4 GCSEs (Grade A-C / 4-9) including English and Mathematics, or equivalent experience
- Strong ICT and administrative skills
- Ability to handle sensitive information confidentially
- Commitment to equality, diversity and excellent customer service
- Ability to attend County Hall for a minimum of 40% of the working week
- Successful applicant required to apply to the Disclosure and Barring Service (DBS) for a disclosure
- Role is not open to international sponsorship
Core Competencies
Demonstrates strong administrative and organizational capabilities, with proficiency in Microsoft Office applications and a commitment to maintaining accurate records and managing sensitive information. Ability to build positive relationships and support children and young people with SEND in educational settings.
Highest-signal resume keywords
- Microsoft Office Proficiency
- Administrative Support Experience
- Strong Organisational Skills
- Attention to Detail
- Customer Service Commitment
Hard Skills
- Database Management
- Report Production
- Financial Documentation Processing
- ICT Skills
- Record Keeping
Soft Skills
- Excellent Communication Skills
- Ability to Manage Competing Priorities
- Team Collaboration
- Independence
- Relationship Building
Certifications & Qualifications
- Disclosure and Barring Service (DBS) Application
Industry Keywords
- SEND
- Educational Placements
- Equality and Diversity
- Governance Processes
- Customer Service
Tools & Technologies
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
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Business Support Officer – SEND Access to Resources in Preston employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
