• Raise sales orders using the company sales tool while following process and ISO guidelines
• Liaise with customers and suppliers by telephone, Teams and email
• Confirm software prices, handle queries and communicate the latest deals
• Check confirmation orders and ensure all aspects of the sales process are followed
• Update purchases and quotes on the sales system accurately and within agreed timelines
• Use the internal CRM system to create deal registrations and update opportunities
• Provide cover for Account Managers and other Sales Administration Team members
• Assist in managing client relationships to secure and retain customer business on behalf of Sales Account Managers
Requirements
- Prior experience in an administrative role
- Good knowledge of Microsoft Word, Excel, Outlook and Teams
- Excellent communications skills
- Ability to prioritise work under pressure
- Ability to work without supervision and use initiative
- Ability to meet deadlines
- Commitment to see a job through to a successful conclusion
- Must undertake and pass a Baseline Personal Security Standard (BPSS) check
- Employment offers are conditional on passing the BPSS check
Core Competencies
Demonstrates strong administrative capabilities with a focus on sales order processing, customer relationship management, and adherence to ISO guidelines. Proficient in using Microsoft Office tools and internal CRM systems to manage sales data and communications effectively.
Highest-signal resume keywords
- Sales Order Processing
- Customer Relationship Management
- Microsoft Office Suite
- Excellent Communication Skills
- Baseline Personal Security Standard (BPSS) Check
ATS Optimization Keywords
Hard Skills
- Sales Order Management
- Data Entry
- Deal Registration
- Quote Management
- ISO Guidelines Compliance
Soft Skills
- Ability to Prioritize Work
- Initiative
- Deadline Management
- Team Collaboration
- Customer Retention
Certifications & Qualifications
- Baseline Personal Security Standard (BPSS)
Industry Keywords
- Sales Administration
- Client Relationship Management
- Sales Process
- Order Confirmation
- Customer Queries
Tools & Technologies
- CRM System
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft Teams
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Sales Support – Government & Public Safety in Pocklington employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
