Sales Support Coordinator in Peterborough

Responsibilities

• Provide day-to-day operational support to the sales team, helping ensure client requests, internal tasks, and deliverables are followed through to completion.
• Help resolve client and operational issues, working with the right teams and escalating where needed.
• Liaise with colleagues across Sales, Operations, Legal, Finance, Product, Privacy, and Risk to help keep client and deal-related matters moving.
• Accurately book deals, making sure trades and transactions are entered correctly in the relevant systems.
• Track client information and expiries, proactively flagging upcoming dates to the team and clients so the right actions can be taken on time.
• Support payment and settlement activity, helping to resolve exceptions and ensure funds move accurately and on time.
• Help with account and user setup, including arranging client platform access and keeping records accurate and up to date.
• Prepare customer reports and share accurate, timely information with clients and internal stakeholders.

Qualifications

• Prior experience in an administrative, customer service, sales support, or operations role.
• Comfortable using everyday computer systems and tools (e. g., Salesforce/CRM and MS Office), with the aptitude to pick up new platforms quickly.
• A basic understanding of, or a strong interest in, payments and/or FX processes (full training will be provided).
• Some familiarity with financial markets and instruments (e. g., spot, forwards, and options) is helpful, along with a willingness to learn how they are traded and settled.
• A proactive, can-do attitude and a willingness to take ownership of your tasks.
• Clear, professional communication skills, and confidence interacting with clients and colleagues.
• Good problem-solving skills and strong attention to detail.
• Well organized, with the ability to juggle multiple tasks and deadlines.
• ATS Optimization Keywords

Below are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility.

This feature helps candidates tailor their applications more effectively.

• Hard Skills
• Deal Booking
• Client Reporting
• Payment Processing
• Transaction Management
• Data Tracking
• Soft Skills
• Professional Communication
• Proactive Attitude
• Organizational Skills
• Multi-Tasking Ability
• #J-18808-Ljbffr