- Work across various sales pipelines and lead sources
- Make outbound sales calls to customers who have indicated interest or are existing Hometree customers
- Discuss incomplete online sales for Home Cover products
- Discuss upgrade options for newly launched services
- Help customers replace end-of-life boilers with boilers, heat pumps, or solar options
- Support the inbound sales line team when needed
- Compliantly discuss products with customers over the phone
- Reach out to interested customers who have not purchased
- Transition existing customers to new boilers or greener options financed through the finance team
- Manage multiple lead sources and complete relevant sales
- Apply compliant sales techniques in line with regulatory requirements
- Sign customers up for desired Hometree products through great customer service
Requirements
- Experience in working in an outbound sales environment
- Hunger to find the right thing for every customer, compliantly and aligned to customers' needs
- Strong interpersonal and communication skills
- Excellent and clear verbal and written communication skills
- Natural problem solver driven by curiosity and a continuous improvement mindset
- Disciplined and organised with a keen eye for detail and an ownership mindset
- Team player who enjoys working collaboratively to resolve issues
- Confidence in working with multiple customer/online systems
- Expected to fully embrace and adhere to FCA Code of Conduct obligations
Core Competencies
Demonstrates expertise in outbound sales techniques and customer service, with a strong focus on compliance with FCA Code of Conduct obligations. Capable of managing multiple lead sources while effectively communicating and problem-solving to meet customer needs.
Highest-signal resume keywords
- Outbound Sales Experience
- Customer Service Excellence
- FCA Code of Conduct Compliance
- Strong Communication Skills
- Problem Solving
Soft Skills
- Interpersonal Skills
- Organizational Skills
- Detail-Oriented
- Team Collaboration
- Curiosity
Industry Keywords
- Sales Pipelines
- Home Cover Products
- Boilers
- Heat Pumps
- Solar Options
Tools & Technologies
- Customer Management Systems
- Online Sales Platforms
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Sales Executive in Peterborough employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.
