At a Glance
- Tasks: Make high-volume outbound calls to win back customers and handle inbound queries.
- Company: Join Jobtailor, a dynamic company focused on customer engagement.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Fast-paced environment with plenty of room for career advancement.
- Why this job: Be the voice that reconnects customers and makes a real difference.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 35000 £ per year.
Jobtailor is seeking a proactive telesales professional to drive high-volume outbound calls and win back previously cancelled accounts.
You will understand why customers left, engage them to rejoin the platform, and prioritise cancellations savings as your core metric.
The role also handles inbound calls, delivering consistent, high-quality experiences while building strong relationships by voice.
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We think you need these skills to ace Outbound Retention Specialist: Win-Back Pro
Telesales
Outbound Calling
Customer Engagement
Relationship Building
High-Volume Call Management
Communication Skills
Problem-Solving Skills
