- Manage and grow an assigned account portfolio across Northamptonshire
- Provide day-to-day sales support for branches and account portfolio customers
- Manage estimates, orders, and projects
- Act as the key customer contact and ensure orders are managed across the branch network
- Build and maintain loyal customer relationships and identify new sales opportunities
- Conduct regular site visits and customer check-ins
- Follow up and requote projects to meet or exceed revenue, margin, and growth targets
- Work with branches to ensure customer orders are prioritised, accurate, and aligned to site schedules and delivery requirements
- Provide specification and product data
- Support branches with onboarding new accounts and ensuring continued spend
- Propose solutions based on customer needs and requirements
- Target dormant and lapsed accounts for reactivation
- Build supplier relationships to secure and grow customer business
- Collaborate with branches and colleagues to overcome challenges and deliver strong customer outcomes
Requirements
- Experience within a sales, account management or customer support role
- Commercial and pricing awareness of margins, rebates, delivery charges, and credit processes
- Clear and professional communication across phone, email, and in-person interactions
- Ability to build relationships with customers at all levels, local branches, suppliers and regional support teams
- Project coordination, prioritisation and multitasking skills
- Organisational skills with ability to manage your own diary
- Full UK Driving licence
- Experience within builders’ merchant, supplier, or construction-related role is desirable
Core Competencies
Demonstrates strong account management and sales support capabilities, with a focus on building customer relationships and achieving revenue targets. Proficient in project coordination, pricing awareness, and effective communication across various channels.
Highest-signal resume keywords
- Account Management
- Sales Support
- Project Coordination
- Commercial Awareness
- Customer Relationship Building
ATS Optimization Keywords
Hard Skills
- Sales Management
- Project Management
- Pricing Awareness
- Order Management
- Estimation Skills
Soft Skills
- Clear Communication
- Organisational Skills
- Relationship Building
- Multitasking
- Problem Solving
Certifications & Qualifications
- Full UK Driving Licence
Industry Keywords
- Builders' Merchant
- Construction
- Supplier Management
- Customer Support
- Sales Opportunities
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Sales Executive in Northampton employer: Jobtailor
As a Client Services Coordinator at our dynamic company, you will thrive in a supportive work culture that prioritises employee growth and development. We offer comprehensive training, opportunities for advancement, and a collaborative environment where your contributions are valued. Located in a vibrant area, our team enjoys a healthy work-life balance and the chance to engage with diverse clients, making every day rewarding and meaningful.