Project Manager in Newcastle upon Tyne

• Manage the end-to-end delivery of customer projects from initiation through to completion.
• Create and maintain project plans, timelines, risk logs and status reports.
• Coordinate internal technical resources and third-party suppliers.
• Lead project kick-off meetings and regular progress reviews with customers.
• Manage project budgets, schedules, scope and resource allocation.
• Identify, track and mitigate project risks and issues.
• Ensure clear communication between customers, technical teams and stakeholders.
• Monitor project progress and escalate concerns where required.
• Support project governance and compliance with internal delivery processes.
• Facilitate project handovers into operational support teams.
• Maintain accurate project documentation throughout the project lifecycle.
• Build strong customer relationships and ensure a positive delivery experience.
• Support project-related procurement where required.

Requirements

• Experience managing end-to-end customer projects from initiation through to completion.
• Strong stakeholder management skills, with the ability to build effective relationships with customers, suppliers and internal teams.
• Experience creating and managing project documentation, including project plans, status updates, risk logs and governance reports.
• Proven ability to identify, manage and mitigate project risks and issues throughout the project lifecycle.
• Excellent communication, presentation and interpersonal skills, with the confidence to lead customer meetings and project reviews.
• Strong organisational skills, with the ability to manage multiple priorities, deadlines and resources effectively.
• A proactive and solutions-focused approach to problem solving.
• Experience managing project budgets, schedules, scope and delivery outcomes.
• Experience working within an MSP, technology services or IT environment, ideally delivering infrastructure, cloud, networking, security or managed services projects.
• Nice to have: PRINCE2 Foundation / Practitioner.
• Nice to have: APM Project Fundamentals Qualification (PFQ).
• Nice to have: APM Project Management Qualification (PMQ).

Core Competencies

Demonstrates expertise in managing end-to-end customer projects, including project planning, risk management, and stakeholder communication. Proficient in maintaining project documentation and ensuring compliance with internal processes while fostering strong customer relationships.

Highest-signal resume keywords

• End-To-End Project Management
• Stakeholder Management
• Risk Identification and Mitigation
• Project Budget Management
• Excellent Communication Skills

Hard Skills

• Project Planning
• Risk Log Management
• Budget Management
• Scope Management
• Resource Allocation
• Project Documentation
• Project Governance
• Status Reporting
• Project Scheduling
• Problem Solving

Soft Skills

• Interpersonal Skills
• Organizational Skills
• Proactive Approach
• Relationship Building
• Presentation Skills

Certifications & Qualifications

• PRINCE2 Foundation
• PRINCE2 Practitioner
• APM Project Fundamentals Qualification (PFQ)
• APM Project Management Qualification (PMQ)

Industry Keywords

• Managed Services Provider (MSP)
• Technology Services
• Infrastructure Projects
• Cloud Projects
• Networking Projects
• Security Projects